Summary
Overview
Work History
Education
Skills
Timeline
Generic

Silas Skinner

Columbia,SC

Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.

Overview

1
1
year of professional experience

Work History

Key Holder

Planet Vapor
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Lead Key Holder

Z’s Tobacco And Vape
07.2023 - 02.2024
  • Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
  • Enhanced store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
  • Handled escalated customer concerns with tactful diplomacy, often turning dissatisfied customers into loyal patrons.
  • Maintained a clean, organized store environment by implementing regular cleaning schedules and following merchandising guidelines.
  • Collaborated with management to develop promotional strategies that increased store traffic and sales revenue.
  • Contributed to team-building efforts by fostering positive relationships with coworkers and promoting a collaborative work environment.
  • Demonstrated expertise in product knowledge across various departments within the store, leading to improved upselling techniques among staff members.
  • Implemented visual merchandising changes according to corporate directives, resulting in an aesthetically pleasing shopping environment.

Education

Bachelor of Science - Computer And Information Sciences

Colorado Technical University
Colorado Springs, CO
12.2025

Skills

  • Customer Service
  • Cash Handling
  • Cash Handling Accuracy
  • Training and mentoring
  • Bank Deposits
  • Alarm systems
  • Marketing initiatives
  • Inventory and Stocking
  • Inventory Monitoring

Timeline

Lead Key Holder

Z’s Tobacco And Vape
07.2023 - 02.2024

Key Holder

Planet Vapor

Bachelor of Science - Computer And Information Sciences

Colorado Technical University

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Silas Skinner