Summary
Overview
Work History
Education
Skills
HEART OF THE PRACTICE
Languages
Timeline
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SILDY RABRE

Dental Office Manager
Las Vegas,NV

Summary

Dynamic Dental Office Manager with proven expertise at Boca Dental and Braces, excelling in treatment planning and patient relations. Enhanced office efficiency through effective scheduling and insurance billing, while fostering a welcoming environment that boosted patient loyalty. Skilled in HIPAA compliance and employee training, driving operational success and team performance.


Overview

6
6
years of professional experience

Work History

Dental Office Manager

BOCA DENTAL AND BRACES
08.2023 - Current
  • Assisted in managing patient scheduling and appointment confirmations to enhance office efficiency.
  • Supported billing processes by verifying insurance information and processing payments accurately.
  • Maintained organized patient records, ensuring compliance with privacy regulations and improving accessibility.
  • Coordinated communication between dental staff and patients, fostering a positive office environment.
  • Facilitated new patient onboarding by providing essential information about services and procedures clearly.
  • Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
  • Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
  • Maintained strict confidentiality of all patient records, ensuring compliance with HIPAA regulations and safeguarding sensitive personal information.
  • Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.

Office Manager/Treatment Coordinator

DENTAL DYNASTY
09.2022 - 07.2023
  • Coordinated office operations to streamline workflow and improve efficiency across departments.
  • Managed vendor relationships, ensuring timely delivery of supplies and services essential for daily functions.
  • Developed and maintained filing systems, enhancing document retrieval accuracy and reducing processing time.
  • Implemented scheduling systems for meetings and appointments, optimizing executive time management and productivity.
  • Supervised administrative staff, providing guidance to enhance team performance and service quality.
  • Conducted regular assessments of office procedures, identifying opportunities for process improvements and cost savings.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

OFFICE MANAGER /Dental Treatment Coordinator

BOCA DENTAL AND BRACES
10.2019 - 09.2022
  • Managed daily office operations, ensuring smooth workflow and efficient resource allocation.
  • Coordinated appointment scheduling and patient communications to optimize clinic efficiency.
  • Oversaw inventory management, tracking supplies and ordering materials as needed.
  • Implemented office procedures that improved overall operational efficiency and patient satisfaction.
  • Assisted in financial tasks, including invoicing and payment processing for services rendered.

Education

Bachelor of Science - BACHELOR IN SCIENCE OF PSYCHOLOGY

University of Phoenix
Tempe, AZ
04-2014

Associate of Science - Business Administration And Management

Pasadena City College
Pasadena, CA
05-1995

Skills

  • Treatment Planning
  • Dental software proficiency
  • Insurance billing
  • Schedule management
  • Dental office management
  • Patient scheduling
  • Patient relations
  • Payment plans
  • HIPAA compliance
  • Employee training
  • Oral communication
  • Scheduling

HEART OF THE PRACTICE

 The Heart of the practice award symbolizes an individual whose actions, attitude and dedication are at the core of the campanile's success. this award honors someone who shows unwavering commitment to the practice consistently going above and beyond to ensure patients receive exceptional care and the team functions smoothly.

Languages

Spanish
Full Professional

Timeline

Dental Office Manager

BOCA DENTAL AND BRACES
08.2023 - Current

Office Manager/Treatment Coordinator

DENTAL DYNASTY
09.2022 - 07.2023

OFFICE MANAGER /Dental Treatment Coordinator

BOCA DENTAL AND BRACES
10.2019 - 09.2022

Bachelor of Science - BACHELOR IN SCIENCE OF PSYCHOLOGY

University of Phoenix

Associate of Science - Business Administration And Management

Pasadena City College

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