Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Silvanna Ramon

Silvanna Ramon

Summary

Motivated BSN nursing student at SCSU with strong patient centered service skills, teamwork, and communication skills developed through a fast paced customer service experience. Experienced working in high pressure environments that require attention to detail and compassion. Seeking an opportunity to grow clinical skills in a healthcare setting.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Tollis Apizza
East Haven
09.2021 - Current
  • Provided attentive service to customers in a fast paced restaurant environment while handling customer inquiries and resolving complaints professionally.
  • Took and processed customer orders with efficiency and accuracy while working with kitchen staff to ensure timely food delivery.
  • Maintained cleanliness and organization of dining area and service stations.
  • Assisted in training new staff on menu items and service protocols.

Education

Bachelor of Science in Nursing -

Southern Connecticut State University
New Haven, CT
05-2027

High School Diploma -

East Haven High School
East Haven, CT
06-2023

Skills

  • Customer service
  • Team collaboration
  • Verbal communication
  • Time management
  • Employee training
  • Vital sign knowledge
  • Bilingual (English/Spanish)

Certification

  • BLS Certification, American Heart Association (2025)
  • CPR/First Aid Certification, American Heart Association (2025)

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Server

Tollis Apizza
09.2021 - Current

Bachelor of Science in Nursing -

Southern Connecticut State University

High School Diploma -

East Haven High School
Silvanna Ramon