Silver Antonette Gonzales
Kodiak,AK
Summary
Proven Cashier with a solid background in customer service and cash handling, demonstrated during tenures at Safeway Incorporated and Hames Corporation. Excelled in enhancing customer satisfaction and loyalty through exceptional service and accuracy. Skilled in money management and customer relations, contributing significantly to workplace efficiency and maintaining high standards of professionalism and courtesy.
Overview
2
2
years of professional experience
Work History
Cashier
Safeway Incorporated
06.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Hames Corporation
05.2022 - 04.2023
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Education
Kodiak High School
Kodiak, AK05.2026
Skills
- Customer Service
- Work Ethic and Integrity
- Money Handling
- Reliability and punctuality
- Customer Relations
- Cash Register Operation
- Professionalism and Courtesy
- Cleaning and sanitizing
Affiliations
- Iglesia Ni Cristo (Church Of Christ)
- National Honor Society
- Track & Field
Timeline
Cashier
Safeway Incorporated
06.2023 - Current
Cashier
Hames Corporation
05.2022 - 04.2023
Kodiak High School
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