Silvia Arely Solache
Houston
Summary
Creative Clerk with dedication to achieving a high level of customer service across various industries. Process-driven with keen attention to detail. Offering proven skills to partner with diverse professionals. Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Overview
5
5
years of professional experience
Work History
Clerk III
Jaime Davila Elementary
Houston
09.2022 - Current
- Oversaw front desk operations, welcoming students and visitors while ensuring efficient service.
- Coordinated communication between teachers, parents, and administrative staff.
- Facilitated communication between parents and teachers through coordinated phone calls.
- Answered phones in a courteous manner while providing excellent customer service.
- Communicated with customers and employees to answer questions or explain information.
- Assisted with clerical tasks for school events and special programs, enhancing organizational effectiveness.
- Performed data entry tasks to update customer accounts records.
- Utilized computer software programs to create reports, labels, forms.
- Organized and maintained filing systems for confidential documents.
- Scanned documents into digital formats ensuring accuracy of content.
- Processed customer orders promptly and accurately.
- Prioritized admins' needs for the front office
Cashier
HEB
05.2021 - 04.2022
- Assisted customers in checking out groceries efficiently
- Guided customers to locate needed items, enhancing shopping experience
Education
Associate of Arts - Education
Houston Community College
Houston, TX05-2026
Bachelor of Arts - Education
University of Houston
Houston, TX06-2026
Skills
- Document management
- Office administration
- Data entry
- Microsoft Word
- Typing
- Scheduling management
- Financial tracking
- Administrative tasks
- File maintenance
- Teamwork
- Team collaboration
- Effective communication
- Verbal and writing communication
- Customer service
- Problem solving
- Coordination
- Creativity
Timeline
Clerk III
Jaime Davila Elementary
09.2022 - Current
Cashier
HEB
05.2021 - 04.2022
Associate of Arts - Education
Houston Community College
Bachelor of Arts - Education
University of Houston