Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Silvia Benavides

Petaluma,CA

Summary


Certified bilingual Phlebotomist with hands-on experience in phlebotomy procedures and patient interaction. Conducted venipunctures, capillary punctures, and specimen handling with adherence to safety protocols. Demonstrated proficiency in accurate labeling and record-keeping, ensuring high-quality patient care and sample integrity.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Human Resources Technician

County of Marin
01.2021 - Current
  • Manages hiring process communications with job seekers, including scheduling interviews, sending offer letters, conducting reference checks, and providing appropriate, professional feedback to candidates who were not selected to maintain the organization's reputation
  • Serves as subject matter expert on onboarding platform and processes by implementing new onboarding software
  • Facilitated the business software transition by creating and conducting training programs for HR staff, external department users and hiring managers
  • Contributed to an internal promotion and recruitment campaign by using NeoGov ATS to identify appropriate internal promotion candidates to increase employee retention and job satisfaction and minimize hiring and training costs

Phlebotomy Intern

Sonoma Valley Hospital
10.2024 - 10.2024
  • Performed over 100 blood collections by venipuncture and capillary techniques.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Utilized lab technology systems to verify client information and orders.
  • Performed venipuncture procedures on diverse patient populations, ensuring safety and comfort during the process.
  • Upheld strict patient confidentiality following HIPAA guidelines.
  • Assisted in maintaining a clean and organized phlebotomy station, adhering to infection control protocols.

Office Assistant III - Medical Records

County of Marin
01.2019 - 01.2021
  • Maintained patients' mental health records confidential by following HIPAA law
  • Assist medical providers with requesting medical records from other facilities or laboratories
  • Conduct weekly chart audits for providers to maintain compliance
  • Assist with Triennial Audit by gathering documentation needed/requested

Client Support Team Lead

Employment Screening Resources
01.2013 - 01.2019
  • Responsible for obtaining confidential business and employment documentation and adapt to needs of clients
  • Effectively structure and manage multiple high-volume accounts while maintaining legal compliance and high client satisfaction
  • Assisted with bill payments, records organization and preparation, and other office duties
  • Provide resolution of invoicing issues (adjustments, and invoice issues, etc.)
  • Develop and maintain subject matter expertise on products, services, and technology

Education

Certified Phlebotomy Technician - Phlebotomy

Phlebotomy Training Academy
Rohnert Park, CA
08.2024

Associate of Arts - Liberal Studies and Social and Behavioral Sciences

Butte College
Oroville, CA
06.2003

Skills

  • Communication skills
  • Specimen preparation
  • Medical records data entry
  • Venipuncture
  • Capillary Puncture
  • HIPAA compliance
  • Infection control
  • Computer skills
  • Bilingual (English/Spanish)

Certification

  • Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
  • Licensed Phlebotomist - California Department of Health Services.
  • Basic Life Support (BLS) Certification - American Heart Association.


Timeline

Phlebotomy Intern

Sonoma Valley Hospital
10.2024 - 10.2024

Human Resources Technician

County of Marin
01.2021 - Current

Office Assistant III - Medical Records

County of Marin
01.2019 - 01.2021

Client Support Team Lead

Employment Screening Resources
01.2013 - 01.2019
  • Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
  • Licensed Phlebotomist - California Department of Health Services.
  • Basic Life Support (BLS) Certification - American Heart Association.


Certified Phlebotomy Technician - Phlebotomy

Phlebotomy Training Academy

Associate of Arts - Liberal Studies and Social and Behavioral Sciences

Butte College
Silvia Benavides