Silvia Robinson
Morrow,GA
Summary
Dedicated, resourceful and compassionate professionals with extensive experience in providing quality client service and accounting services in a community-based healthcare facility. Possess in-depth relationship building capabilities and problem-solving expertise. Proven ability to effectively multitask in team and individual environments and meet tight deadlines in fast-paced settings. Good communication skills with the ability to implement practical solutions.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Home Health Aide
Excel Care Health Service LLC
10.2025 - Current
Accounts Payable /Receivable
Clayton Center Community Service Board
06.2005 - Current
- Effectively process and post payments for services paid via self-pay, contract, and commercial insurance companies.
- Accurately process monthly billing statements while effectively reviewing billing accounts and adjustments.
- Input data entry into accounts payable system for the management of residential funds and the budgeting of client funds. Complete client Social Security Review forms and maintain accurate files.
- Managed invoice processing and payment approval workflows to ensure timely vendor payments.
Human Resources Assistant
Clayton Center Community Service Board
10.2001 - Current
- Multiple roles within this community-based facility providing a multitude of mental health, substance abuse, and developmental disabilities services.
- Delivered comprehensive new employee training, including emergency and diaster planning, CPR/First Aide certification, Mindset safety training, and AAA Defensive Driving courses..
- Health and Safety Coordinator responsible for training new Health and Safety Representatives for each location.
- Conducted emergency drills practice , Update policies and procedures. perform monthly fire extinguisher inspection and facility safety checks.
- Front Desk Assistant- Greeting Customer, Vendors. Directing calls to appropriate personnel, send out mail.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Coordinated employee training programs to promote professional development and skill enhancement.
- Checked references for potential candidates.
Home Health Aide
Extended Health Services. Inc
03.2023 - 10.2025
- Assisted clients with daily living activities, ensuring comfort and safety.
- Maintained accurate documentation of care provided and client progress.
Scanner
Luxottica -Essilor Luxottica
06.2021 - 02.2023
- Scanner
- Wash Basket
- Modular
- Operated scanning equipment to ensure accurate inventory tracking
Payroll
Clayton Center Community Service Board
06.2008 - 09.2010
- Advised employees on payroll while completing payroll preparation to include accurately verifying and tracking timesheets, hours worked, leave balances for employees and payroll deductions.
Receptionist/Clerk II
Clayton Center Community Service Board
10.2004 - 06.2005
- Greeted visitors and employees in a courteous and professional manner. Operated switchboard to route and dispatch incoming calls. Sorted and distributed incoming mail to appropriate parties.
- Created and distributed various correspondences to outside agencies, family members, and individuals via postal mail, email, and fax. Maintained accurate files, scheduled appointments for individuals.
Medical Records Clerk
Clayton Center Community Service Board
01.2001 - 10.2004
- Demonstrated efficient operation of telephone skills to fulfill requests and advised clients of the proper way to request records. Maintained correspondences, cards, invoices, and other indexed records.
- Accurately input client's data into computer system to open and close medical record charts.
- Created and distributed various correspondences to outside agencies, family members, and individuals via postal mail, and fax. Pulled charts for doctor and therapist visits. Maintained accurate files and ensured proper filing into medical records charts.
Health Information Systems Specialist
Southern Regional Medical Center
09.2002 - 12.2002
- Demonstrated efficient operation of the switchboard to route incoming calls and place outgoing calls.
- Maintained correspondences, cards, invoices, and other indexed records. Sorted and distributed incoming mail to appropriate parties.
Instructor Aide
Clayton Center Community Service Board
01.2001 - 08.2001
- Aided classroom instructors in teaching developmentally disabled client's new skills about daily living skills and working on their Individual Service Plan goals and objectives.
Education
Bookkeeping and Accounting I & II Certification -
Clayton State University
Morrow, GA01.2005
Medical Billing and Coding Specialist Certification - undefined
World Outreach Medical Institute
Decatur, GA01.2004
Licensed Practical Nurse - undefined
J.M. Wright Technical School
Stamford, CT01.1999
Certified Nurse's Aide - undefined
Connecticut Business Institute School
Stratford, CT01.1991
Skills
- Microsoft Office (Word, Excel, PowerPoint, Outlook); QuickBooks; Medisoft; Mitchell and McCormick Systems; Data Entry
Certification
- CPR/First Aide Instructor Training - August 2024
- Mindset Training Instructor Certification - March 2024
- AAA Driver Improvement Program Certification February 2023
AREAS OF EXPERTISE
Medical Billing, Coding and Terminology HIPAA Practices Quality Client Service Patient Registration Instructor Aide Medicaid, Medicare & Commercial Insurance Payroll Medical Records Accounting Health Information Systems
Timeline
Home Health Aide
Excel Care Health Service LLC
10.2025 - Current
Home Health Aide
Extended Health Services. Inc
03.2023 - 10.2025
Scanner
Luxottica -Essilor Luxottica
06.2021 - 02.2023
Payroll
Clayton Center Community Service Board
06.2008 - 09.2010
Accounts Payable /Receivable
Clayton Center Community Service Board
06.2005 - Current
Receptionist/Clerk II
Clayton Center Community Service Board
10.2004 - 06.2005
Health Information Systems Specialist
Southern Regional Medical Center
09.2002 - 12.2002
Human Resources Assistant
Clayton Center Community Service Board
10.2001 - Current
Medical Records Clerk
Clayton Center Community Service Board
01.2001 - 10.2004
Instructor Aide
Clayton Center Community Service Board
01.2001 - 08.2001
Medical Billing and Coding Specialist Certification - undefined
World Outreach Medical Institute
Licensed Practical Nurse - undefined
J.M. Wright Technical School
Certified Nurse's Aide - undefined
Connecticut Business Institute School
Bookkeeping and Accounting I & II Certification -
Clayton State University