Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Silvia rosales

Desert Hot Springs,California

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

18
18
years of professional experience

Work History

Cashier

Toda Moda
06.2011 - 01.2026
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries and provided product recommendations.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Handled cash management duties, ensuring accurate cash drawer balances.
  • Trained new staff on register operations and customer service standards.
  • Developed strong relationships with repeat customers, fostering loyalty and satisfaction.

Bakery Clerk

Vons
09.2007 - 03.2011
  • Assisted customers with product selection and inquiries, ensuring exceptional service quality.
  • Maintained cleanliness and organization of bakery display cases to enhance visual appeal.
  • Operated and monitored baking equipment, adhering to safety guidelines for optimal performance.
  • Collaborated with team members to prepare daily baked goods, following standardized recipes.
  • Implemented efficient inventory management practices, reducing waste and improving stock availability.

Education

Bachelor of Arts - Business Administration And Management

California State University
San Bernardino, CA
03-2013

Skills

  • Customer service
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Order taking
  • Product restocking
  • Refunds and exchanges
  • Merchandise restocking
  • Product knowledge
  • Bilingual

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Toda Moda
06.2011 - 01.2026

Bakery Clerk

Vons
09.2007 - 03.2011

Bachelor of Arts - Business Administration And Management

California State University
Silvia rosales