Silvia Ruiz
Midland
Summary
Dynamic sales professional with extensive experience at Dillard's, excelling in customer service and cash handling. Proven track record of increasing sales revenue through relationship building and effective communication. Skilled in team collaboration and time management, ensuring smooth operations and fostering a positive work environment.
Overview
1
1
year of professional experience
Work History
Sales Associate
Dillard's
10.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Store Secretary
Dillard's
06.2024 - 09.2024
- Aided in the hiring process by reviewing applications, scheduling interviews, and conducting reference checks for prospective employees.
- Maintained strict adherence to company policies while handling sensitive information related to financial transactions or personal details of customers/employees confidentially.
- Assisted in developing training materials for new hires encouraging a smooth transition into the store team and fostering a positive work environment.
- Facilitated smooth daily operations within the store by prioritizing tasks based on urgency and importance effectively.
- Managed payroll processing efficiently, ensuring accurate distribution of wages to all employees on time.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Vault Teller
Dillard's
01.2024 - 05.2024
- Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
- Managed high volumes of cash movement accurately, supporting the ongoing operation of the branch effectively.
- Properly processed deposits, withdrawals and payments for average of Number customers daily.
- Maintained a reliable and up-to-date knowledge of compliance regulations and cash handling best practices by participating in ongoing professional development opportunities.
- Performed vault, alarm and door duties to facilitate opening and closing of operations.
- Maintained accurate cash balances through meticulous record-keeping and regular audits.
Education
Midland High School
Midland, TXSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Cash handling
- Meeting deadlines
- Listening skills
- Outgoing personality
- Relationship building
Languages
English
Native or Bilingual
Timeline
Sales Associate
Dillard's
10.2024 - Current
Store Secretary
Dillard's
06.2024 - 09.2024
Vault Teller
Dillard's
01.2024 - 05.2024
Midland High School
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