Silvia Stiles
Taylor,TX
Summary
Property management and operations professional with experience in lease processing, rent collection, inspections, and maintenance coordination. Background includes team supervision, staff training, customer service, and daily workflow management, with a focus on organized operations and positive customer outcomes.
Overview
8
8
years of professional experience
Work History
Property Manager
Public Storage
Hutto, Texas
06.2026 - Current
- Collected rent payments and managed delinquent account resolutions to maintain cash flow.
- Handled maintenance requests and coordinated vendor services to ensure timely facility upkeep.
- Completed property inspections and recorded unit condition notes.
- Managed self-storage rental processing and lease paperwork for public storage customers.
Assistant Manager
Murphy Oil USA
11.2024 - Current
- Coordinated staff training initiatives to enhance team performance and service quality.
- Monitored sales data to identify trends, informing strategic decision-making for promotions and product placement.
- Executed inventory management processes to optimize product availability and minimize stock discrepancies.
- Managed daily operations and ensured compliance with safety protocols.
Sales Associate
B&G Gas
03.2024 - 08.2024
- Guided customers in product selection and addressed inquiries to improve shopping experience.
- Partnered with team members to achieve daily sales goals.
- Processed transactions accurately using point-of-sale systems.
- Ensured cleanliness and organization of sales floor for optimal product presentation.
Manager
Affordable Services
01.2019 - 09.2020
- Managed team performance through regular feedback and coaching, fostering a culture of continuous improvement.
- Developed and implemented process improvements, increasing service efficiency and enhancing customer satisfaction.
- Oversaw daily operations, ensuring compliance with company standards and policies to maintain operational integrity.
- Analyzed operational workflows, identifying bottlenecks and recommending solutions for optimization.
Education
GED -
Brownwood High
Brownwood, TX04-1997
Skills
- Operations management
- Customer service
- Customer relations
- Occupancy optimization
- Retail management
- Team leadership
- Staff training and development
- Staff supervision
- Team engagement
- Employee scheduling
- Task delegation
- Workload management
- Decision-making
- Strategic planning
- Problem-solving
- Conflict resolution
- Time management
- Team building
- Customer rapport
- Strategic planning
- Occupancy optimization
Timeline
Property Manager
Public Storage
06.2026 - Current
Assistant Manager
Murphy Oil USA
11.2024 - Current
Sales Associate
B&G Gas
03.2024 - 08.2024
Manager
Affordable Services
01.2019 - 09.2020
GED -
Brownwood High