Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Silvia Torres

Las Vegas,NV

Summary

Detailed-oriented and people-oriented professional with more than 15 years of Management and customer service experience. Seeking an opportunity to demonstrate my talent and skills along with developing new ones.

  • Perform with consistent accuracy
  • Make the best impression in all situations
  • Great customer service

Overview

16
16
years of professional experience

Work History

Assistant Manager

Skechers Usa Inc
Las Vegas, NV
09.2019 - Current
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.

Lead Cage Cashier

Arizona Charlies Casino
Las Vegas, NV
07.2016 - 06.2018
  • Processed various cash transactions and answered gaming customer questions.
  • Performed check cashing for customers based on company policies.
  • Enforced company standard operating procedures, gaming regulations and Title 31 compliance.

Banker

Hustler Casino
Gardena, CA
01.2013 - 04.2016
  • Ensured that the betting rules of the game tables were followed correctly by the dealer and players.
  • Observed and participated in rotating bank games to verify winning and loosing bets.

General Manager

Flagship Theaters
Los Angeles, CA
11.2005 - 06.2013
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Operated POS cash register and equipment to collect payments.

Education

High School Diploma -

All Peoples High School
Los Angeles, CA
06.2009

Skills

  • Leadership
  • Problem solving
  • Quick learner
  • Customer Relations
  • Fluent English & Spanish
  • Time management

Timeline

Assistant Manager

Skechers Usa Inc
09.2019 - Current

Lead Cage Cashier

Arizona Charlies Casino
07.2016 - 06.2018

Banker

Hustler Casino
01.2013 - 04.2016

General Manager

Flagship Theaters
11.2005 - 06.2013

High School Diploma -

All Peoples High School

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Silvia Torres