Silvia Valencia
San Antonio,TX
Summary
Motivated and detail-oriented undergraduate student pursuing a degree in Criminology and Criminal Justice with a strong passion for law and social justice. Equipped with foundational knowledge in criminal behavior, legal systems, and public policy along with practical experience in research, case analysis, and community outreach. Demonstrates critical thinking, problem-solving and strong communication skills. Eager to further academic pursuits in law school to advocate for equitable legal practices and contribute to criminal justice reform. Committed to applying theoretical and practical knowledge to make a meaningful impact in the legal field.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Associate
TJX Companies
San Antonio, TX
06.2024 - Current
- Assisted customers with product selection, pricing and availability.
- Provided cash register operations and handled customer payments.
- Stocked shelves with merchandise and maintained inventory levels.
- Organized store displays to ensure maximum visibility of products.
- Ensured the cleanliness and tidiness of the store.
- Addressed customer complaints in a professional manner.
- Operated scanning equipment for price checks and stock replenishment.
- Processed returns and exchanges according to company policy.
- Demonstrated excellent customer service skills at all times.
- Performed daily opening and closing procedures for store operation.
Receptionist
Hermosa's Nails
San Antonio, TX
01.2019 - 12.2023
- Organized and maintained accurate client records, including appointment scheduling and billing information.
- Performed daily administrative tasks such as answering phones, responding to emails.
- Conducted regular inventory checks to ensure adequate stock levels of beauty supplies.
- Provided excellent customer service by greeting customers warmly, addressing their questions and concerns promptly, and ensuring satisfaction with services rendered.
- Processed payments from clients using cash registers or point-of-sale systems.
- Maintained cleanliness of salon area by vacuuming carpets, dusting shelves, washing windows.
Education
Bachelor of Arts - Criminology & Criminal Justice
The University of Texas At San Antonio
San Antonio, TX05-2025
Associate of Arts - Criminology & Criminal Justice
Northwest Vista College
San Antonio, TX05-2023
Skills
- Organization
- Analytical and Critical Thinking
- Prioritization and Time Management
- Teamwork and Leadership
- Detail Oriented
- Bilingual in Spanish and English
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Chinese (Mandarin)
Limited
Affiliations
- Member of Alpha Phi Sigma at the University of Texas at San Antonio where I actively volunteer in Criminal Justice events.
Certification
- Threat Evaluation and Reporting Overview 03/2024
- IS-100.c: Introduction to Incident Command 09/2024
- IS-700.b: An Introduction to the National Incident Management System 10/2024
Timeline
Store Associate
TJX Companies
06.2024 - Current
Receptionist
Hermosa's Nails
01.2019 - 12.2023
Bachelor of Arts - Criminology & Criminal Justice
The University of Texas At San Antonio
Associate of Arts - Criminology & Criminal Justice
Northwest Vista College
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