Simeal Burke
Pembroke Pines,FL
Summary
Dynamic professional with a proven track record at Honeybaked Ham Store, excelling in customer service and problem-solving. Demonstrated ability to enhance customer satisfaction and loyalty through exceptional service. Skilled in using forklifts and ensuring workplace safety, showcasing a blend of teamwork and time management skills. Passionate about driving positive outcomes and fostering collaborative environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Honeybaked Ham Store
12.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Warehouse Operator
BrandsMart USA
06.2019 - 05.2021
- Used forklifts and pallet jacks to relocate products.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Checked packages and merchandise for damage and notified vendors.
Education
Physical Therapy
Florida Agricultural And Mechanical University
Tallahassee, FLSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Strength training
- Passion for fitness
- Personal training and coaching
- Video analysis
- Team evaluation
- Player assessment
Certification
Digital info tech
Timeline
Sales Associate
Honeybaked Ham Store
12.2021 - Current
Warehouse Operator
BrandsMart USA
06.2019 - 05.2021
Digital info tech
Physical Therapy
Florida Agricultural And Mechanical University
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