Simon Lee
Wilmington,DE
Summary
Adept at CRM proficiency and persuasive communication, I significantly enhanced customer satisfaction and sales outcomes at Hertrichs Hyundai. By leveraging expert product knowledge and exceptional service, I consistently exceeded client expectations, fostering lasting relationships and converting leads into loyal customers. My time management and consultative approach propelled team success and individual performance.
Overview
1
1
year of professional experience
Work History
Sales Consultant
Hertrichs Hyundai
New Castle DE
12.2023 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Education
Bachelors In Business Management - Business Management
Western Governors University
Salt Lake City, UTHigh School Diploma - Biotechnology
Conrad Schools of Science
Wilmington DE05.2022
Skills
- Time Management
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
- Persuasive Communication
- Closing Techniques
Timeline
Sales Consultant
Hertrichs Hyundai
12.2023 - Current
Bachelors In Business Management - Business Management
Western Governors University
High School Diploma - Biotechnology
Conrad Schools of Science