Customer-focused professional with concierge, retail, and financial internship experience. Currently employed full-time as a Concierge with Related Management while pursuing HVAC training.
Overview
6
6
years of professional experience
Work History
Concierge
Related Management
Boston, USA
04.2026 - Current
Provide concierge services in a luxury residential community.
Manage front desk operations and resident requests.
Coordinate packages, visitors, and vendors.
Maintain building security procedures and logs.
Communicate with management and maintenance teams.
Deliver exceptional customer service.
Sales Associate
HomeGoods
12.2024 - Current
Provided exceptional customer service by assisting shoppers with product selection, answering questions, and creating a positive shopping experience.
Operated cash registers to accurately process cash, credit, and digital transactions while balancing drawers and handling returns and exchanges.
Maintained a clean, organized sales floor by restocking merchandise, organizing displays, and supporting inventory and store operations.
Backup Concierge
AJM Super Services
08.2025 - 03.2026
Covered concierge assignments across multiple luxury properties.
Adapted to different buildings and procedures.
Maintained front desk operations and security.
Intern
State Street Bank and Trust Company
07.2024 - 08.2025
Created presentations and organized data in Excel.