Summary
Overview
Work History
Education
Skills
Timeline
Generic

SIMON MONTROND

Boston,MA

Summary

Customer-focused professional with concierge, retail, and financial internship experience. Currently employed full-time as a Concierge with Related Management while pursuing HVAC training.

Overview

6
6
years of professional experience

Work History

Concierge

Related Management
Boston, USA
04.2026 - Current
  • Provide concierge services in a luxury residential community.
  • Manage front desk operations and resident requests.
  • Coordinate packages, visitors, and vendors.
  • Maintain building security procedures and logs.
  • Communicate with management and maintenance teams.
  • Deliver exceptional customer service.

Sales Associate

HomeGoods
12.2024 - Current
  • Provided exceptional customer service by assisting shoppers with product selection, answering questions, and creating a positive shopping experience.
  • Operated cash registers to accurately process cash, credit, and digital transactions while balancing drawers and handling returns and exchanges.
  • Maintained a clean, organized sales floor by restocking merchandise, organizing displays, and supporting inventory and store operations.

Backup Concierge

AJM Super Services
08.2025 - 03.2026
  • Covered concierge assignments across multiple luxury properties.
  • Adapted to different buildings and procedures.
  • Maintained front desk operations and security.

Intern

State Street Bank and Trust Company
07.2024 - 08.2025
  • Created presentations and organized data in Excel.
  • Supported projects and team collaboration.

Front Desk Representative

AJM Super Services
06.2020 - 11.2022
  • Managed front desk operations.
  • Scheduled services and supported clients.

Education

HVAC -

Franklin Cummings Tech
05-2027

High School Diploma -

New Mission High School
06-2025

Skills

  • Customer Service
  • Concierge Operations
  • Communication
  • Microsoft Excel
  • Microsoft PowerPoint
  • Scheduling
  • Problem Solving
  • Teamwork
  • Cash Handling

Timeline

Concierge

Related Management
04.2026 - Current

Backup Concierge

AJM Super Services
08.2025 - 03.2026

Sales Associate

HomeGoods
12.2024 - Current

Intern

State Street Bank and Trust Company
07.2024 - 08.2025

Front Desk Representative

AJM Super Services
06.2020 - 11.2022

HVAC -

Franklin Cummings Tech

High School Diploma -

New Mission High School
SIMON MONTROND