Simon Spencer
Rohnert Park,CA
Summary
Ambitious Outside Sales Representative developing plans to meet heavy duty trucking professionals' needs. Seasoned Outside Sales Representative with 16 year track record. Well-versed in building valued discussion around heavy duty trucking parts needs and opportunities to increase sales. Strategic and efficient with drive for applying sales techniques that support corporate mission. Bringing strong business development and growth initiatives. Leveraging outstanding communication strengths to cultivate and retain long-term relationships.
Overview
13
13
years of professional experience
Work History
Outside Sales Representative
Coast Counties Truck & Equipment
01.2022 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Analyzed competitor activities and market trends, adjusting sales tactics accordingly for optimal results.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.
- Improved customer retention rates by addressing concerns proactively and providing exceptional service throughout the sales process.
- Negotiated contracts skillfully, securing favorable terms for both the company and its clients.
- Contributed towards creating a positive working environment with a focus on team collaboration and open communication.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Built strong client rapport to establish diversified network of connections.
Senior Parts Sales Specialist
Coast Counties Truck & Equipment
09.2018 - 01.2022
- Increased customer satisfaction by providing expert advice on parts selection and application.
- Developed strong relationships with vendors, negotiating favorable pricing and delivery terms.
- Assisted customers in troubleshooting issues, offering solutions that led to repeat business and referrals.
- Provided exceptional customer service, consistently receiving positive feedback from clients and management.
- Played a key role in maintaining a clean, organized store environment that was conducive to efficient operations and a positive customer experience.
- Recognized as a top performer within the organization due to consistently exceeding sales targets and maintaining high levels of customer satisfaction.
- Ordered parts from various distributors to fulfill demands.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
Inside Sales Representative
Opperman And Associates
01.2011 - 01.2016
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and crossselling.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
Education
High School Diploma -
Mendocino High School
Mendocino, CA06.1992
Skills
- Persuasive Negotiator
- Strategic Account Development
- Networking
- Relationship Building
- Customer Service-Oriented
- Positive Outlook
- Client Account Management
Timeline
Outside Sales Representative
Coast Counties Truck & Equipment
01.2022 - Current
Senior Parts Sales Specialist
Coast Counties Truck & Equipment
09.2018 - 01.2022
Inside Sales Representative
Opperman And Associates
01.2011 - 01.2016
High School Diploma -
Mendocino High School
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