Summary
Overview
Work History
Education
Skills
Timeline
Generic

Simone Butcher

Spring Valley,NY

Summary

Dynamic professional with a strong background in customer service and mental health support. At Macy’s, I enhanced customer satisfaction through exceptional service and effective teamwork. Skilled in SPSS and problem-solving, I successfully coordinated care plans as a Case Manager, improving client outcomes and fostering collaboration among multidisciplinary teams.

Offering solid understanding of criminology and data analysis, eager to learn and develop in crime analysis environment. Delivers insights through data interpretation and statistical analysis, with focus on enhancing public safety. Ready to use and develop research and analytical skills in Desired Position role.

Overview

4
4
years of professional experience

Work History

Sales Associate

Macy’s
Nyack, NY
08.2025 - Current
  • Engaged customers by providing exceptional service and product knowledge.
  • Assisted in maintaining store appearance through effective merchandising techniques.
  • Processed transactions efficiently using point-of-sale systems.
  • Collaborated with team members to achieve daily sales goals and improve customer satisfaction.

Case Manager

Mental Health Partnerships
Philadelphia, PA
06.2024 - 08.2024
  • Coordinated client assessments and developed individualized care plans to address mental health needs.
  • Facilitated access to community resources, enhancing clients' support networks and service utilization.
  • Monitored client progress and adjusted treatment strategies in collaboration with multidisciplinary teams.
  • Conducted regular follow-ups to ensure adherence to care plans and improve client outcomes.

Behavior Technician

PHMC
Philadelphia, PA
09.2022 - 08.2024
  • Implemented behavior intervention plans to support clients in achieving therapeutic goals.
  • Collaborated with multidisciplinary teams to assess client needs and develop personalized treatment strategies.
  • Monitored client progress and documented behavioral data for effective communication with supervisors and families.
  • Assisted in training new staff on behavior management techniques and documentation practices.
  • Adapted interventions based on individual client responses, ensuring consistent support and engagement.

Education

Master of Arts - Criminal Justice

John Jay College of Criminal Justice
New York, NY

Bachelor of Arts - Criminal Justice

Temple University
Philadelphia, PA
05.2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • SPSS

Timeline

Sales Associate

Macy’s
08.2025 - Current

Case Manager

Mental Health Partnerships
06.2024 - 08.2024

Behavior Technician

PHMC
09.2022 - 08.2024

Master of Arts - Criminal Justice

John Jay College of Criminal Justice

Bachelor of Arts - Criminal Justice

Temple University