Simone Chapman
Long Beach,CA
Summary
Self-motivated and highly experienced in guest services or personal work. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Guest Advocate
Target
Long Beach, CA
09.2023 - Current
- Assisted with returns, exchanges, and refunds in accordance with company policy.
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Resolved customer complaints in a professional manner.
- Maintained up-to-date knowledge of store promotions and advertised items.
- Demonstrated strong communication skills when interacting with customers and coworkers.
Recreation Leader
City of Long Beach Parks, Rec, & Marine
Long Beach, CA
07.2022 - 08.2023
- Assisted with the planning, organizing and supervision of recreation activities for children and adults.
- Promoted recreational activities to encourage participation in events.
- Conducted safety inspections of equipment prior to use.
- Monitored participants during recreational activities to ensure safety guidelines were followed.
- Supervised staff members to ensure proper implementation of program plans and objectives.
Education
Some College (No Degree) -
Long Beach City College
Long Beach, CASkills
- Reservation Management
- Property Security
- Customer Service
- Event Planning
- Flexible Schedule
- Key Management System
- Documentation and Reporting
- Activity Coordination
- Youth Behavior Management
- Policy Implementation
Certification
- Food Handler Certification
- CPR and AED Certified
Timeline
Guest Advocate
Target
09.2023 - Current
Recreation Leader
City of Long Beach Parks, Rec, & Marine
07.2022 - 08.2023
Some College (No Degree) -
Long Beach City College
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