SIMONE MCCALL
Theodore,AL
Summary
Hardworking and passionate job seeker that demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
Work History
Assistant Front End Manager
Walmart
10.2022 - Current
- Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
- Streamlined checkout processes for faster service and reduced wait times, enhancing the overall shopping experience.
- Enhanced loss prevention measures through diligent monitoring of front-end activity and promoting employee awareness about potential risks.
- Assisted in training initiatives aimed at improving cashier efficiency and reducing errors in transactions.
- Managed time effectively by prioritizing tasks appropriately based on urgency or importance while remaining adaptable to changing circumstances in a fast-paced retail environment.
Grill/Backup Cook
Cracker Barrel
08.2021 - 03.2024
- Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Supervisor of Retail Dining
Compass Group USA Chartwells
03.2013 - 05.2021
- Juggled multiple businesses and tasks to ensure high quality service
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Decreased waste by 20% through effectively training employees, and effectively managing employee mistakes.
- Collaborated with Head of Retail to educate employees on menu and procedural changes.
- Maintained optimal inventory levels and kept food costs in line with budget limitations.
- Acquired new skills to support team and further accommodate customer needs.
- Cross-trained in areas: Grill Cook, Sandwich Artist, Server, Pizza Cook, Cashier
Education
Bachelor of Fine Arts - Photography
University of Montevallo
05.2017
Skills
- Customer Service
- Decision Making
- Detail-Oriented
- Problem-Solving
- Verbal and Written Communication
- Critical Thinking
- Interpersonal Skills
- Multitasking
- Originality and Creativity
- POS systems proficiency
- Staff training and development
- Time management
Hard Skills
- Photoshop
- Illustrator
- InDesign
- DSLR Camera Nikon
- 35mm Camera
Timeline
Assistant Front End Manager
Walmart
10.2022 - Current
Grill/Backup Cook
Cracker Barrel
08.2021 - 03.2024
Supervisor of Retail Dining
Compass Group USA Chartwells
03.2013 - 05.2021
Bachelor of Fine Arts - Photography
University of Montevallo
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