Detail-oriented Front Desk Receptionist skilled in appointment scheduling, billing coordination, and enhancing guest relations. Proven ability to streamline operations and improve communication between departments.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Cuyahoga County Court Of Common Pleas
Cleveland
01.2023 - Current
Scheduled appointments and maintained accurate court calendars for multiple judges to enhance scheduling efficiency.
Coordinated front desk procedures, ensuring efficient distribution of correspondence, proper direction of phone calls, and support for attorneys with billing submissions while guiding the public to court proceedings.
Collaborated with court staff to improve communication processes between departments.
Front Desk Receptionist
Courtyard by Marriott
Willoughby
06.2022 - 11.2024
Processed payments, issuing accurate receipts and change to ensure seamless customer transactions.
I serve as the central hub for guest relations, balancing high-volume arrivals with back-office technical operations. You are navigating complex reservations, coordinating local logistics for travelers, or assisting with internal filing and billing, while ensuring everything is done efficiently.
Entered customer information into computer systems, maintaining precise records to support operational efficiency.