Simone Simpson
Brooklyn,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
House Manager
Brooklyn Community Services, BCS
07.2023 - Current
- Enhanced resident satisfaction by addressing and resolving concerns in a timely manner.
- Maintained a safe living environment by enforcing house rules and conducting regular safety inspections.
- Developed strong relationships with residents, fostering a positive and supportive living community.
- Organized social activities for residents to promote camaraderie and engagement within the community.
- Coordinated maintenance requests, ensuring prompt completion of repairs and minimal disruption to residents.
- Implemented conflict resolution strategies when mediating disputes between residents or staff members.
Residential Aide
CAMBA
06.2022 - 08.2023
- Improved residents'' quality of life by providing compassionate care and assistance with daily activities.
- Enhanced the residential environment by maintaining a clean, safe, and organized living space for all residents.
- Assisted with medication administration under the supervision of a licensed professional, ensuring proper dosage and adherence to schedules.
- Promoted resident independence by offering guidance and support in performing various tasks such as personal hygiene, dressing, and mobility.
- Facilitated social engagement among residents through the coordination of group activities, outings, and events.
- Provided emotional support to residents during times of distress or difficult transition periods, fostering a sense of trust and security within the community.
Caretaker
New York City Housing Authority, NYCHA
10.2019 - 01.2023
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby and hallways
- Ensured safety and security of residents by monitoring building access and promptly addressing any concerns or incidents.
- Assisted with move-ins and move-outs, coordinating with tenants to minimize disruption and maintain property condition.
- Streamlined waste management process by timely collection, sorting, and disposal of trash and recycling materials.
Education
Associate of Science - Mathematics And Computer Science
New York City College of Technology of The City University of New York
Brooklyn, NY05.2004
Skills
- Facility Inspections
- Activity Supervision
- Quality service
- Employee Scheduling
- Laundry Management
- Emergency Response
- Financial Management
- Exceptional organization
- Crisis Intervention
Certification
Timeline
House Manager
Brooklyn Community Services, BCS
07.2023 - Current
Residential Aide
CAMBA
06.2022 - 08.2023
Caretaker
New York City Housing Authority, NYCHA
10.2019 - 01.2023
Associate of Science - Mathematics And Computer Science
New York City College of Technology of The City University of New York
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