Summary
Work History
Education
Skills
Languages
Timeline
Cashier

Simran H

Windsor Mill,MD

Summary

Dynamic professional with a strong work ethic and integrity, experienced in customer service. Proven ability to enhance customer satisfaction through effective communication and technical skills in mobile device repair. Adept at troubleshooting and improving processes, ensuring operational efficiency and a positive customer experience.

Work History

Cashier

Dunkin' Donuts
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of work area to enhance customer experience.
  • Assisted customers with product selections and inquiries, ensuring satisfaction.
  • Handled cash and credit transactions accurately to minimize discrepancies.

Technician

ZAGG
  • Operated advanced equipment to ensure product quality and efficiency.
  • Assisted in troubleshooting technical issues to minimize downtime.
  • Conducted routine maintenance on tools and machinery to enhance operational reliability.
  • Collaborated with team members to streamline workflow processes for increased productivity.

Mobile Repair Technician

Asurion
  • Diagnosed and repaired mobile devices to restore functionality and enhance customer satisfaction.
  • Utilized diagnostic tools to identify hardware and software issues efficiently.
  • Provided technical support to customers, addressing inquiries and resolving concerns promptly.
  • Collaborated with team members to improve repair processes and reduce turnaround times.

Education

High School Diploma -

Woodlawn High School
Maryland, MD
06-2018

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Languages

English

Timeline

Cashier

Dunkin' Donuts

Technician

ZAGG

Mobile Repair Technician

Asurion

High School Diploma -

Woodlawn High School

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Simran H