Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SINDIA SCHIRO

San Antonio

Summary

A results-driven and detail-oriented Claims and Finance Specialist with over 10 years of diverse experience across claims management, financial reconciliation, customer service, insurance, and team leadership. Adept at identifying and resolving complex issues with a proactive approach, consistently exceeding performance goals. Proven ability to manage multiple responsibilities, enhance operational efficiency, and build strong client and vendor relationships. Expertise includes claims handling, skip tracing, repossession processes, and insurance auto auction software. Strong background in leadership, process improvement, and business development. Licensed insurance agent and notary with a track record of increasing business revenue and customer retention.

Overview

13
13
years of professional experience

Work History

CLAIMS SPECIALIST

Automotive Promotion Consultants
10.2022 - Current

INSURANCE AGENT

Texas Associates
10.2022 - Current

GENERAL MANAGER

TitleMax
06.2020 - 10.2022

Store Manager

TitleMax
11.2018 - 06.2020

ASSISTANT STORE MANAGER

TitleMax, Houston
07.2018 - 11.2018

BAR MANAGER

Chula's Sports Bar
09.2014 - 07.2018

TEAM LEADER

Starpak Warehouse
07.2013 - 09.2014

ASSISTANT STORE MANAGER / CASHIER

Kirkland's Home Decor
02.2012 - 07.2013

Education

Credit & Finance Certificate, 2024

Reconciliation & Accounting, 2023

High School Diploma -

Spring Woods High School
Houston, TX
05-2013

Skills

  • Claims Handling & Resolution
  • Financial Reconciliation & Collections
  • Customer Retention & Relationship Building
  • Skip Tracing & Fraud Prevention
  • Insurance Processes & Repossession Management
  • Vendor Management & Contract Negotiation
  • Team Leadership & Staff Development
  • Legal Documentation & Compliance
  • Conflict Resolution & De-escalation
  • Process Improvement & Efficiency Optimization
  • Business Development & Marketing

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

CLAIMS SPECIALIST

Automotive Promotion Consultants
10.2022 - Current

INSURANCE AGENT

Texas Associates
10.2022 - Current

GENERAL MANAGER

TitleMax
06.2020 - 10.2022

Store Manager

TitleMax
11.2018 - 06.2020

ASSISTANT STORE MANAGER

TitleMax, Houston
07.2018 - 11.2018

BAR MANAGER

Chula's Sports Bar
09.2014 - 07.2018

TEAM LEADER

Starpak Warehouse
07.2013 - 09.2014

ASSISTANT STORE MANAGER / CASHIER

Kirkland's Home Decor
02.2012 - 07.2013

Credit & Finance Certificate, 2024

Reconciliation & Accounting, 2023

High School Diploma -

Spring Woods High School
SINDIA SCHIRO