Dedicated nursing student with a strong academic background and a passion for providing high-quality patient care. I am seeking an opportunity to apply my knowledge and clinical skills in a nursing role to contribute to the well-being of patients and gain valuable experience in the healthcare field.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Dick's Sporting Goods
08.2022 - Current
Communicate with customers and team members to solve problems.
Work extra shifts during busy periods and covered for call-in employees to maintain service levels.
Assist customers by answering questions and fulfilling requests.
Receive, process, and return customer payments.
Restocked and organized merchandise in front lanes.
Quickly and accurately counted drawers at start and end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
Resolved escalated customer disputes with special actions such as discounts.
Patient Care Technician
Parkview Regional Medical Center
09.2021 - Current
Assist in Code Blue situations
Answer patient assistance calls, assessed needs, and offered qualified support.
Assist in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Maximize patient satisfaction by helping individuals carry out personal tasks.
Maintain clean and safe environment to promote patient safety and comfort.
Help patients maintain clean by bathing.
Organize and replenish unit supplies to maintain team readiness for expected demands.
Collect and transport specimens to prepare for lab testing.
Support patient admissions, discharges, and transfers to promote team productivity.
Clean equipment and surfaces.
Utilize medical software to document and track patient progress.
Participate in hospital and clinic staff meetings to discuss patient care.
Cashier/Customer Service/Hardware Sales Associate
Menards Hardware
07.2018 - 12.2021
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Welcomed customers and helped determine their needs.
Helped customers complete purchases and locate items.
Worked flexible schedule and extra shifts to meet business needs.
Restocked, organized, tagged, and displayed merchandise.
Assisted customers with returns, refunds and resolving transaction issues.
Addressed customer needs and made product recommendations to increase sales.
Worked closely with shift manager to solve problems and handle customer concerns.
Conducted inventory counts by adding each item in stock and documenting in computer system.