Sindy Perez
Miami,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Reliable employee offering excellent communication and good judgment, organized and dependable. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
9
9
years of professional experience
Work History
Life Insurance Underwriter
Golden Trust Financial
06.2015 - 12.2018
- Met with customers, agents and brokers to negotiate coverage, price and service delivery.
- Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
Life Insurance Underwriter
Univista Insurance
10.2012 - 06.2015
- Met with customers, agents and brokers to negotiate coverage, price and service delivery.
- Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
- Monitored underwriting teams performance and provided mentoring to achieve personal and department production goals.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
Sales Associate
BCBGMAXAZRIA
11.2011 - 07.2012
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Sandwich Artist
Subway Restaurants
03.2010 - 11.2011
- Greeted guests, promoted specials and took orders.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Executed sandwich artistry duties with very low occurrence of errors.
- Operated manual and electric appliances to peel, slice and trim food.
- Shared information with customers about menu items, preparation methods and ingredients.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Prepared salads, soups and sandwiches for customers.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished serving stations with fresh food and cleaned up spills.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Cooked batches of food according to standard recipes.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Brewed coffee and tea and changed out drink station syrups.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Education
Associate of Science - Nursing
Censa International College
Miami Gardens, FL05.2018
Skills
- Reading Comprehension
- Client Retention
- Loss Control
- Production Goals
- Critical Thinking
- Active Listening
- Customer Inquiries
- Life Insurance Sales
- Insurance Underwriting
- Bilingual
- Hardworking
- Customer Satisfaction
- Customer Care
- Inbound Calls
- Data Verification
- Call Control
- Client Correspondence
- Data Entry Knowledge
- Service Quality
- Time Management
- Customer Interaction
- Information Updates
- Billing Procedures
- Scheduling Databases
- Insurance Knowledge
- Customer Needs Assessments
- Learning Strategies
- Computer Skills
Languages
Spanish
Native or Bilingual
Timeline
Life Insurance Underwriter
Golden Trust Financial
06.2015 - 12.2018
Life Insurance Underwriter
Univista Insurance
10.2012 - 06.2015
Sales Associate
BCBGMAXAZRIA
11.2011 - 07.2012
Sandwich Artist
Subway Restaurants
03.2010 - 11.2011
Associate of Science - Nursing
Censa International College
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