Sindy Truong
Auburn,WA
Summary
Driven professional with a proven track record at White Lake House 2, enhancing team efficiency and communication. Excelled in customer service and marketing, increasing customer loyalty by 30% at The Peach And The Pig. Demonstrates exceptional multitasking proficiency and analytical skills, ensuring high standards in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Management Team Member
White Lake House 2
04.2022 - 05.2024
- Enhanced communication with all the women by establishing regular meetings and progress updates.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Developed and implemented strategic plans, streamlining operations and increasing overall team efficiency.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Inquire Ua's
Waitress,Host
Pho TQ
11.2020 - 11.2021
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
Food Catering
The Peach And The Pig
08.2017 - 08.2019
- Partnership with a range of professional organization to pursue services.
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
- Building loyal relationship with customer. Increasing regular customers by 30%percent. As well as the tips by 25%percent
- Welcome customers and helped determine their needs
- I order and manage inventory for fresh produce.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Drive-Thru Cashier
Burgur King
09.2015 - 06.2017
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Followed food safety and sanitation guidelines at all times.
- Assisted customers with menu items and accurate order fulfillment.
Education
High School Diploma -
Eisenhower High School
Yakima, WA06.2014
Licesene - Digital Media
YV-TECH
: 1120 S 18th St, Yakima, WA 9890106.2014
Skills
- Customer Focus
- cooperation, etiquette and values-based leader, analytical skills, active listening, professional standard
- Proficient in written and oral communication, technical application and software, customer service, marketing
- Effective Time Management
Languages
Vietnamese
Full Professional
Timeline
Management Team Member
White Lake House 2
04.2022 - 05.2024
Waitress,Host
Pho TQ
11.2020 - 11.2021
Food Catering
The Peach And The Pig
08.2017 - 08.2019
Drive-Thru Cashier
Burgur King
09.2015 - 06.2017
High School Diploma -
Eisenhower High School
Licesene - Digital Media
YV-TECH
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