Sinem Atak

• Transformed raw data into meaningful insights to support sales strategies and improve operational efficiency.
• Tracked sales performance, identified growth opportunities, and presented clear, actionable recommendations to drive revenue.
• Trained employees to align with current and future organizational goals, ensuring readiness for evolving business needs.
• Identified gaps between current and desired future state operations, proposing solutions to optimize processes and workflows.
• Created detailed process flows and user stories to document system requirements and design solutions.
• Facilitated brainstorming sessions with cross-functional teams to solve complex business challenges.
• Developed optimization, budget, and profit-loss reports to provide actionable insights for financial decision-making.
• Delivered informative, actionable, and repeatable reporting that highlighted business trends and opportunities for improvement.

• Enhanced business operations by identifying areas for improvement and implementing effective strategies.
• Designed and implemented SQL-based reports to track progress against key performance indicators (KPIs) and measure project success.
• Conducted descriptive, predictive, and prescriptive analytics using tools such as Python, R, Power BI, and Tableau to uncover actionable insights.
• Utilized Google Analytics and Excel Pivot Tables for data exploration, trend analysis, and performance tracking.
• Developed optimization, budget, and profit-loss reports to support strategic decision-making and financial planning.
• Created detailed process flows and user stories to document system requirements and design solutions.
• Interpreted and evaluated research data, developing integrated business analyses and projections for strategic decision-making.
• Developed and implemented data collection systems and strategies to optimize statistical efficiency and quality.
• Delivered actionable, repeatable reporting to highlight relevant trends and opportunities for improvement.
• Collaborated with cross-functional teams to brainstorm solutions for operational challenges and drive business growth.

In 2016, I moved to the United States, embarking on a new chapter of life filled with change and growth. Over time, I embraced different life stages—getting married, starting a family, and raising my child—which taught me invaluable lessons in adaptability, resilience, and balance.

While focusing on my family, I remained committed to my professional growth. This dedication led me to earn my Master’s in Applied Business Analytics from Boston University in 2025. This experience not only strengthened my technical expertise but also reignited my passion for using data to solve complex business challenges and drive meaningful results.

Prepared account manager reports, loaded new legal documents into the system, verified bankruptcy, and prepared client case.

• Conducted regular follow-up calls with customers after resolving their issues.
• Resolved complex problems by working with other departments to provide solutions that meet customer needs.
• Gathered customer feedback through surveys and used the data to improve customer service.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Answered customer inquiries and provided accurate information regarding products and services.
• Developed positive relationships with customers through friendly interactions.