Sire Repolio
Kapolei,HI
Summary
Determined and responsible Manager with more than 10 years of success boosting efficiency and streamlining procedures in customer service industry. Focused on smoothly overseeing financial, personnel and operational facets. Effectively balance targets with resources and optimize long-term success.
Overview
7
7
years of professional experience
Work History
General Manager
Haza Foods (Wendys)
Houston, TX
08.2021 - 04.2022
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
General Manager
Cotti Foods (Wendys)
Glendora , CA
07.2019 - 08.2021
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Implemented operational strategies and effectively built customer and employee loyalty through fast and friendly service.
- Spearheaded overhaul of company best practices, leading to significantly increased staff retention rates.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Chief Operations Officer
Holo I Ka Mua
Honolulu , HI
01.2017 - 11.2020
- Drove operational direction, administrative and cost efficiency and coordination of security program initiatives on behalf of clients.
- Built strategic relationships with federal, state and local law enforcement agencies.
- Formulated analysis assessments to make informed decisions on proposed projects.
- Implemented brand development strategies, including business development strategies, logo designs, and website designs.
- Supported business growth through strategic planning and process development.
Education
Business Management And Technology Certificate - Business Management
Hawaii Vocational School
Waimanalo, HI04.2008
High School Diploma -
President William Mckinley High School
Honolulu, HI06.2007
Skills
- Sales Promotion
- Team Leadership
- Human Resources Oversight
- Cost Reduction
- Training Management
- Customer Service Management
- Recruitment and Hiring
- Finance and Accounting Oversight
Timeline
General Manager
Haza Foods (Wendys)
08.2021 - 04.2022
General Manager
Cotti Foods (Wendys)
07.2019 - 08.2021
Chief Operations Officer
Holo I Ka Mua
01.2017 - 11.2020
Business Management And Technology Certificate - Business Management
Hawaii Vocational School
High School Diploma -
President William Mckinley High School
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