Siri Richards
Houston
Summary
Retail operations leader with 11 years of store manager experience overseeing a $14M high-volume retail location in the Houston market. Proven track record of driving sales performance, managing full P&L responsibility, controlling shrink, and developing high-performance teams. Trusted to step into district-level, leadership responsibilities, supporting multi-store operations and coaching store teams to exceed financial and operational goals.
Overview
17
17
years of professional experience
Work History
Store Manager
Murphy USA
Houston, TX
06.2015 - Current
- Lead $14M annual volume retail fuel, location, overseeing full operational, and financial performance
- Selected to provide district-level leadership support, assisting with multi-store, oversight, and operational guidance through leadership transitions.
- Directly manage and developed team of 13 associates, driving accountability, retention, and service excellence.
- Maintain full P&L responsibility, including payroll control, expense management, shrink reduction, and inventory oversight.
- Monitored compliance with industry regulations and organizational policies.
- Recruited,train, and promoted internal talent, building a strong leadership pipeline.
- Strengthened loss prevention strategies to minimize shrink and ensure audit compliance.
- Optimized labor, allocation, and scheduling to protect profitability while maintaining service standards in a high-transaction environment.
Associate
Macy's
Webster, Texas
02.2012 - 07.2015
- Managed guest relations by providing professional engagement to meet expectations and reinforce brand identity.
- Maintained high visual merchandising standards to create an inviting shopping environment.
- Applied essential selling strategies to foster client engagement and showcase relevant solutions.
- Facilitated robust team sales through strategic organization of schedules and resources.
- Streamlined inventory management processes to enhance stock accuracy and availability.
- Trained new associates on product knowledge and customer service best practices.
Team Leader
Burlington
Webster, Texas
01.2009 - 01.2013
- Supervised teams and individuals, giving feedback on performance and setting goals for improvement.
- Coached new employees struggling with specific tasks.
- Monitored team operations and workflow during busy periods, making adjustments to improve pace.
- Streamlined inventory management processes to enhance efficiency.
- Led team to ensure compliance with safety and operational standards.
Education
Diploma -
Marque Learning Center
Houston, TX06.2004
Skills
P&L Management
Payroll control
Shrink Reduction
Inventory Management
Loss Prevention
Operational Excellence
High-Volume Retail
Multi-Unit Oversight
Timeline
Store Manager
Murphy USA
06.2015 - Current
Associate
Macy's
02.2012 - 07.2015
Team Leader
Burlington
01.2009 - 01.2013
Diploma -
Marque Learning Center