Sirisha Karumanchi
Orem,UT
Summary
I excel in customer service, administration, and team leadership. I enhance customer experiences through effective inventory analysis and proactive issue resolution. Proficient in Microsoft Office, I've managed marketing activities and collaborated with non-profit organizations. My strong communication skills and multicultural fluency foster positive environments and achieve high customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Guest Advocate/(Retail)
Target
Salt Lake City, Utah
06.2023 - 03.2024
- Enhanced customer experience through effective inventory analysis and information sharing
- Successfully registered sales across various departments
- Reported and resolved product issues while fostering a supportive work environment for colleagues.
- Supported team leads in implementing efficient break scheduling methods for maintaining compliance.
- Greeted customers and provided assistance to ensure a positive shopping experience.
- Provided product knowledge to customers on the features and benefits of products.
- Demonstrated strong communication skills when interacting with customers and coworkers.
Admin
Red Pond Inc
Scranton, PA
10.2022 - 05.2023
- Oversaw the coordination of schedules, appointments, and filing systems
- Coordinated client meetings and events
- Performed administrative tasks including calendar management and report preparation.
- Enhanced office efficiency by effectively maintaining databases and records
- Exhibiting exceptional attention to detail and effective verbal communication ability
- Managed small team and delegated responsibilities
- Ensured team adherence to deadlines.
- Proficiency in Microsoft Office.
- Maintained filing system for important documents such as contracts and invoices.
Account Executive
Lumos Marketing Group
Dallas, Texas
08.2022 - 10.2022
- Managed marketing and sales activities for various non-profit organizations
- Collaborated with Amnesty International, a non-profit organization.
- Employed strategies to create a positive and inclusive environment during conversations
- Demonstrated proficiency in delivering courteous and effective communication to diverse clientele
- Addressed time-sensitive customer concerns with utmost professionalism
- Acted upon received feedback to enhance performance and ensure effective communication with the public
- Engaged with diverse individuals and acquired insights from their experiences.
Cashier/Customer Service Representative
McDonald's
Arlington, Texas
09.2021 - 01.2022
- Enhanced communication abilities by effectively engaging with a variety of people.
- Delivered efficient and satisfactory customer service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Processed customer transactions quickly and accurately, balancing cash drawer daily.
Education
Bachelor of Computer Science and Engineering - Computer Science And Engineering
Visvesvaraya Technological University
Bangalore, Karnataka08-2021
High School Diploma -
Narayana Pu College
Bangalore, Karnataka06-2017
Skills
- Guest Relations
- Stress Tolerance
- Complaint Handling
- Product Sales
- Flexible Schedule
- Issue Resolution
- Product Knowledge
- Customer Satisfaction
- Fluent in [Languages]
- Time Management
Languages
English
Native/ Bilingual
Hindi
Limited
Telugu
Native/ Bilingual
Certification
- Food Handler Certification
References
References available upon request.
Timeline
Guest Advocate/(Retail)
Target
06.2023 - 03.2024
Admin
Red Pond Inc
10.2022 - 05.2023
Account Executive
Lumos Marketing Group
08.2022 - 10.2022
Cashier/Customer Service Representative
McDonald's
09.2021 - 01.2022
Bachelor of Computer Science and Engineering - Computer Science And Engineering
Visvesvaraya Technological University
High School Diploma -
Narayana Pu College
- Food Handler Certification
Similar Profiles
Erik NevillErik Nevill
Deli Clerk at TargetDeli Clerk at Target
Severiano Anaya JrSeveriano Anaya Jr
Fulfillment Expert at TargetFulfillment Expert at Target
Megan SiefkeMegan Siefke
General Merchandiser at TargetGeneral Merchandiser at Target