SirJuan Milan-Thompson
Chicago,Illinois
Summary
Experienced Package Handler at FedEx Ground since 2016, consistently surpassing the loading benchmark of 350 boxes per hour. Demonstrated expertise in optimizing shipment processes. Interned at Safe Humane Chicago, gaining proficiency in animal care and rehabilitation. Successfully trained over 200 dogs to improve their adoption rates. Possess a strong command of Microsoft Office and business management. Well-equipped to leverage extensive organizational and team leadership abilities in a challenging new environment.
Overview
10
10
years of professional experience
Work History
DCFS Housing Specialist
Le Pensur Family and Youth Services
Chicago, Illinois
05.2024 - Current
- Improved tenant satisfaction by addressing and resolving housing concerns in a timely manner.
- Adept at ensuring the well-being of DCFS youth on a day-to-day basis.
- Supported development of life skills essential for post-facility transition.
- Managed day-to-day note-taking and medicine logging during shifts.
- Rewarded youths in accordance with program guidelines for appropriate behavior and accomplishment of assigned tasks.
Security Officer
Tact 1 Security
CHICAGO
03.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- I work at parkway garden in Chicago il
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Security Personnel
A alert
12.2022 - 05.2024
- All DCFS site I became even more adaptable in hostile and other situations and handling very well
- Worked multiple site dealing with kids with multiple life situations from mental, physical and or harmful including self harm
Security Personnel
Agb security
01.2018 - 12.2023
- Worked multiple site doing work from desk work to personal security out of town contracts with Facebook and Microsoft
Package Handler
FedEx Ground
Chicago, Illinois
09.2015 - 01.2021
- Streamlined package organization to expedite shipment loading
- Consistently surpassed 350 packages per hour loading quota
- Mentored and trained new package handlers
- Innovatively boosted team morale to meet company targets
- Reduced average loading time through efficient workflow management
- Enhanced new hire ramp-up by providing effective training support
Intern
Safe Humane Chicago
Chicago, Illinois
03.2015 - 05.2015
- Provided adequate homes for dogs in need of shelter through adoption
- Groomed, tailored, and restored the physical health of more than 200 dogs
- Trained dogs through interaction, group stimuli, and agility courses
Education
General Collin L. Powell Leadership Academy
Minneapolis, MinnesotaHigh School Diploma -
Hirsch Metropolitan High School
Chicago, Illinois05.2015
Varsity Football
Hirsch Metropolitan High School
Chicago, Illinois01.2015
Varsity Basketball
Hirsch Metropolitan High School
Chicago, Illinois01.2015
Skills
- Microsoft Office Word
- PowerPoint
- Dog obedience
- Animal rehabilitation
- Business management
- Working well with others
- Able to be trusted
- Able to be trained
- Friendly, positive attitude
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking
- Calm under pressure
- Active listening
- Compassionate
- Patient care
- Patient relationship building
- Companionship and emotional support
Additional Information - Personal Work Experience
Safe Humane Chicago, Chicago, Illinois, Spring 2015, Intern, Provided adequate homes for dogs in need of shelter through adoption, Groomed, tailored, and restored the physical health of more than 200 dogs, Trained dogs through interaction, group stimuli, and agility courses
Timeline
DCFS Housing Specialist
Le Pensur Family and Youth Services
05.2024 - Current
Security Officer
Tact 1 Security
03.2023 - Current
Security Personnel
A alert
12.2022 - 05.2024
Security Personnel
Agb security
01.2018 - 12.2023
Package Handler
FedEx Ground
09.2015 - 01.2021
Intern
Safe Humane Chicago
03.2015 - 05.2015
General Collin L. Powell Leadership Academy
High School Diploma -
Hirsch Metropolitan High School
Varsity Football
Hirsch Metropolitan High School
Varsity Basketball
Hirsch Metropolitan High School