Detail-oriented professional with strong administrative support, scheduling, and problem-solving skills. Proven ability to manage patient interactions and documentation effectively.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Ethne Health Clinic
clarkston , GA
05.2023 - Current
Managed front desk operations to ensure smooth patient check-in and check-out processes.
Navigating a patient with documents at the front desk
Scheduled patient appointments using electronic health record systems.
Performed data entry into computer systems to maintain accurate records of customer information.
Assisted patients with insurance verification and eligibility checks.
Answered incoming calls, redirected callers to the appropriate personnel or department, and took messages as needed.
Provided administrative support, including filing documents, faxing, and scanning materials.
Prepared daily shift close reports and balanced the cash register to reflect transactions accurately.
Responded to inquiries, concerns, and requests made online, by phone, and via email.
Nepali Interpreter as needed
Caregiver
Generations Home Care
Clarkston, Georgia
01.2022 - 12.2023
Assisted clients with daily living activities and personal care needs.
Administered medications.
Coordinated transportation for medical appointments and social outings.
Maintained a clean and safe environment for clients at home.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Reported concerns to nurse supervisor to promote optimal care.
COVID-19 Tester
Community Organized Relief Effort
Atlanta, GA
07.2020 - 12.2021
Administered COVID-19 tests following safety protocols.
Recorded and reported testing data accurately for health department tracking.
Educated individuals on testing procedures and post-test guidelines.
Maintained cleanliness and organization of testing site equipment and supplies.
Education
Certified Clinical Medical Assistant
National Health Career Association
Stepful
08-2024
Associate of Science - Health Sciences
Georgia State University
Atlanta, GA
08-2020
Skills
Administrative support
Scheduling and calendar management
Problem solving
Team collaboration
Community resource navigation
Fluent in Nepali and English
Proficient in MS Word, Excel, PowerPoint, Google Docs
Front Desk Receptionist at The Roosevelt New Orleans, A Waldorf Astoria HotelFront Desk Receptionist at The Roosevelt New Orleans, A Waldorf Astoria Hotel