Summary
Overview
Work History
Education
Skills
Timeline
Generic

Siyao Song

Ontario,CA

Summary

Skilled professional motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.

Overview

2
2
years of professional experience

Work History

Host

iwagyu bbq
City Of Industry, California
12.2022 - Current
  • Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Provided customers with accurate wait times and monitored waiting list.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Helped service staff handle demand by distributing food and beverages.

Education

High School Diploma -

Mark Keppel High School
Monterey Park, CA
06-2016

Some College (No Degree) -

Pasadena City College
Pasadena, CA

Skills

  • Menu management
  • Telephone reception
  • Strong interpersonal skills
  • Staff coordination
  • Food allergy awareness
  • Front of house organization
  • Online reservations

Timeline

Host

iwagyu bbq
12.2022 - Current

High School Diploma -

Mark Keppel High School

Some College (No Degree) -

Pasadena City College
Siyao Song