Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Head Teller
Citizen Bank
Bronx, NY
03.2024 - Current
Managed lobby traffic, providing exceptional customer service and ensuring client satisfaction
Demonstrated strong interpersonal skills, fostering positive relationships with clients and colleagues.
Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
Introduced customers to other bank team members to help meet financial needs.
Sales Associate
Boost Mobile
Bronx, NY
11.2020 - 12.2021
Managed cash handling for over 200 customers weekly with 100% accuracy
Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
Server
Sammy's Fish Box
Bronx, NY
08.2020 - 11.2020
Delivered excellent customer service, ensuring high satisfaction.
Shift Leader
Dunkin Donuts
Bronx, NY
06.2015 - 10.2019
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Associate Degree in Accounting -
Bronx Community College
Bronx, NY
06.2020
High School Diploma -
DeWitt Clinton High School
Bronx, NY
06.2016
Skills
Sales expertise
Customer Service-Oriented
Relationship building and management
Cash Handling
Corequalities
Hard-working
Detail-oriented
Committed to professional growth in the banking sector