Skiana Lanier
Hamilton,OH
Summary
Dedicated professional with a proven track record at Jungle Jim's International Market, enhancing customer satisfaction and loyalty through exceptional service and accurate cash handling. Skilled in team collaboration and customer assistance, I consistently exceed productivity goals. My commitment to professionalism and courtesy, coupled with a strong work ethic, contributes significantly to workplace success.
Overview
3
3
years of professional experience
Work History
Cashier
Jungle Jim's International Market
Fairfield, OH
03.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
Sandwich Artist
SUBWAY®Restaurants
11.2021 - 05.2022
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and served hot and cold sandwiches based on customer preferences.
Education
Butler Tech Bioscience Center
05.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Cash handling
- Reliability and punctuality
- Professionalism and courtesy
- Product knowledge
Timeline
Cashier
Jungle Jim's International Market
03.2023 - Current
Sandwich Artist
SUBWAY®Restaurants
11.2021 - 05.2022
Butler Tech Bioscience Center