Nayla Alvarez
Houston,TX
Summary
Energetic Server eager to utilize in-depth knowledge of wine, spirits and cocktails to add immediate value to a restaurant establishment. Well-versed in balancing personable service with efficiency in high-volume bar and restaurant environments. Aiming to apply 5 plus years of service industry experience to a bartending role.
Overview
8
8
years of professional experience
Work History
Server
Tavola
Houston, TX
11.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Stayed informed about daily specials, new menu items, promotions.
- Provided exceptional service to high volume of daily customers.
Server
Le Jardiner
Houston, TX
10.2022 - 12.2024
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Greeted guests and provided menus.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Ensured that each guest was served courteously, quickly, and efficiently.
Waitress, Bartender
TOPGOLF
Houston, TX
02.2017 - 03.2020
- Developed rapport with guest and assisted in generating repeat business by providing exceptional customer service
- Delivered fast, friendly and knowledge service for routine questions.
- Provided drink suggestions to customers based on their preferences.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared and served alcoholic beverages in accordance with company standards.
Education
Associate of Science -
Houston Community College
12.2022
HIGH SCHOOL DIPLOMA -
George Bush High School
06.2018
Skills
- Liquor, Wine, and Food Knowledge
- Bilingual (English & Spanish)
- Menu Knowledge
- Strong Communication Skills
- Quick to retain information
- Time Management
Timeline
Server
Tavola
11.2023 - Current
Server
Le Jardiner
10.2022 - 12.2024
Waitress, Bartender
TOPGOLF
02.2017 - 03.2020
Associate of Science -
Houston Community College
HIGH SCHOOL DIPLOMA -
George Bush High School
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