Excelled in customer service and problem-solving. Skilled in teamwork, collaboration, and time management, fostering positive outcomes and customer relationships.
Overview
2
2
years of professional experience
Work History
Sales Associate
The Pilot Flying J
10.2024 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Corrections Officer
Madison County Jail
03.2024 - 07.2024
Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
Supported successful emergency response efforts by participating in regular drills and training exercises.
Debt Collector
Pra Group Inc
12.2023 - 03.2024
Collected on delinquent accounts to reduce overdue balances.
Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
Developed strong relationships with customers to foster timely payments and account resolution.