Skylar Blackman
Burlington,NC
Summary
Experienced administrative professional with strong background in office facilitation, scheduling, customer service and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
6
6
years of professional experience
Work History
Production Administrative Assistant
Tar Heel Basement Systems
06.2023 - 11.2024
- Received 20-30+ customer calls daily, assisting them with promptness and respect
- Collaborate with team to create a schedule for customer installations and exceed sales and installation goals
- Direct schedule changes to Supervisors, clients, and subcontractors as received
- Maintained about 30 customer records a day through MS Suites and company database
- Maintain office cleanliness and organization
Consultant/Desk Manager
UNC Greensboro Writing Center
08.2020 - 05.2023
- Addressed writers, instilling confidence in their skills and collaborating with them on their desired results
- Managed approximately 20-30 clients, inquiries, calls, and emails per day
- Maintained a friendly and welcoming attitude for all visitors
- Facilitated and scheduled in-person and virtual meetings held through Zoom and Google Meet
- Maintained visitor records through Google Suites and Sheets, supplied supplemental information and feedback, instructed writers on various writing aspects as needed - grammar, citations, formatting, research and database usage
Office Assistant
Floyd & Jacobs
05.2021 - 08.2021
- Provided help over the summer in client outreach and communication, document filing and faxing, and email communication
- Prepared for client meetings
- Assisted with data entry through Excel
- Supply ordering and organization
- Responsible for organizing over 100 current and previous files and correspondence
Community Rep and Content Contributor
The Odyssey Online
05.2020 - 06.2021
- Utilized social media to advertise the active student page, garnered interest, and conduct outreach and on-boarding tasks for new contributors
- Curated and proofread travel, entertainment, and lifestyle articles that have gained 50-100,000+ page views
- Attended HR conference calls and updated team on new developments
- Conducted weekly meetings with contributors for status updates and content ideation
Receptionist
Sport Clips
06.2018 - 06.2019
- Greeted customers in friendly and professional manner
- Provided knowledgeable assistance with wait times and hair products
- Confirmed appointments, updated customer records
- Interpreted planograms to restock products
- Ensured all sanitation standards were met and exceeded by properly cleaning facilities, workstations, and reception area
- Prepared for inspections by removing problem areas by 100%
Education
Masters Of Fine Arts - Creative Writing
Lindenwood University
Saint Charles, MO11.2025
Bachelor of Arts - English
University of North Carolina at Greensboro
Greensboro, NC05.2023
Semester Abroad - English And Creative Writing
Keele University
Keele, Newcastle01.2022
Skills
- Customer service
- Email, phone, verbal communication
- Task Prioritization and organization
- Proofreading and editorial tasks
- Familiarity with SEO
- Content writing
- Leadership and collaboration
- Google and MS Office Suites
- Photoshop, Canva, Adobe InDesign
- Creative, academic, business writing
- Research, database management, data entry
- Assistant Property Management training
Timeline
Production Administrative Assistant
Tar Heel Basement Systems
06.2023 - 11.2024
Office Assistant
Floyd & Jacobs
05.2021 - 08.2021
Consultant/Desk Manager
UNC Greensboro Writing Center
08.2020 - 05.2023
Community Rep and Content Contributor
The Odyssey Online
05.2020 - 06.2021
Receptionist
Sport Clips
06.2018 - 06.2019
Masters Of Fine Arts - Creative Writing
Lindenwood University
Bachelor of Arts - English
University of North Carolina at Greensboro
Semester Abroad - English And Creative Writing
Keele University
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