Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Womens Healthcare Center Of Baytown
08.2023 - 03.2024
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Restaurant Server
Bombshells Restaurant And Bar
03.2023 - 05.2023
Cultivated warm relationships with regular customers.
Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Greeted new customers, discussed specials, and took drink orders.
Boosted overall sales by confidently recommending daily specials and upselling menu items.
Restaurant Hostess
Outback Steakhouse
03.2022 - 05.2022
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Theatre Usher
Showbiz Cinemas
06.2021 - 08.2021
Supported ticket-taking process, verifying accuracy and quickly resolving any discrepancies or confusion.
Collaborated with fellow ushers to maintain a clean and organized theater environment at all times.
Promoted positive customer relations through effective communication skills when interacting with diverse clientele.
Education
Associate of Science - Health Sciences
Lee College
Baytown, TX
High School Diploma -
Goose Creek Memorial
Baytown, TX
05.2022
Skills
Exceptional customer service
Cash Handling
Guest Engagement
Strong Work Ethic
Active Listening
Critical Thinking
Problem-solving abilities
Certification
TABC Seller Training Certification - 2/27/2023 - 2/27/2025
Learn2Serve Food Handler Training - 05/31/2021- 05/30/2024