Dynamic professional in management with strong track record in leading teams and optimizing operations. Skilled in strategic planning, cost control, and customer satisfaction. Known for adaptability, effective communication, and fostering collaborative work environment. Proven ability to drive results and meet organizational goals.
Overview
6
6
years of professional experience
Work History
General Manager of Food Service
Sodexo, Sharp Healthcare Corporate Office, Remote Role
01.2024 - Current
Elevated guest satisfaction through Modern Recipe Café program implementation and operational strategy.
Reduced overtime below 1% by leading cross-functional projects and maintaining Labor Pulse controls.
Enhanced budget management and resource allocation by implementing cost-control measures.
Strengthened relationships with CEOs and VIPs through effective communication for catered events.
Suggested product enhancements by tracking trends to refine company offerings.
Drove 40% revenue growth by executing strategic initiatives and expanding catering programs.
Food and Beverage Operations Manager
Sodexo, Sharp Healthcare Corporate Office, Onsite
06.2023 - 01.2024
Reduced supply costs through vendor contract negotiations while maintaining quality standards.
Minimized food waste by streamlining inventory management processes for product availability.
Managed employee schedules, payroll, and new hire training effectively and efficiently.
Enhanced team performance by developing comprehensive staff training programs.
Supported a safe work environment through regular weekly safety inspections.
Improved operational effectiveness with cost-saving initiatives without sacrificing service quality.
Advanced sustainability by sourcing local ingredients, reducing environmental impact and supporting communities.
Regional Project Manager
Sodexo, Sharp Healthcare, Onsite
09.2022 - 06.2023
Enhanced collaboration by streamlining interdepartmental communication processes.
Nurtured junior staff through mentorship, boosting team skills and capabilities.
Identified service trends by analyzing customer feedback for strategic improvements.
Monitored regional team performance metrics, implementing corrective actions for enhancements.
Led initiatives to boost customer satisfaction and improve operational efficiency.
Developed staff training programs, increasing service delivery and knowledge retention.
Reduced food costs by 35% through inventory system overhaul and vendor optimization.
Culinary Storeroom Coordinator
Johnson & Wales University, Providence, RI
06.2020 - 08.2022
Fostered accountability within storeroom team, enhancing culture of continuous improvement.
Coordinated timely supply orders, ensuring material availability for all departments.
Streamlined inventory processes, improving accuracy and minimizing discrepancies effectively.
Maintained strict adherence to safety protocols, promoting a safe work environment.
Analyzed inventory discrepancies to implement corrective actions, enhancing storeroom accuracy.
Education
Master of Business Management - Nonprofit Management
Johnson & Wales University
Providence, RI
Bachelor of Science - Culinary Nutrition
Johnson & Wales University
Providence, RI
Associate of Science - Baking and Pastry Arts
Johnson & Wales University
Providence, RI
Skills
Project coordination
Menu development
Creativity and innovation
Cost control
Collaboration and teamwork
Work Planning and Prioritization
Calendar and scheduling software
Budget administration
CAREER HIGHLIGHTS
-Published Author with Physicians Committee for Responsible Medicine
-Healthy Hospital Chef Award Recipient
-Speaker for Sharp Women’s Healthcare Conference
-Speaker for Hero’s Journey Kidney Healthcare Conference
LEADERSHIP AND VOLUNTEER WORK
-Food donation coordinator for American Heart Walk
-Food service volunteer chef for former President Barack Obama’s Birthday Celebration
-Global Food Security Site Project
Timeline
General Manager of Food Service
Sodexo, Sharp Healthcare Corporate Office, Remote Role
01.2024 - Current
Food and Beverage Operations Manager
Sodexo, Sharp Healthcare Corporate Office, Onsite
06.2023 - 01.2024
Regional Project Manager
Sodexo, Sharp Healthcare, Onsite
09.2022 - 06.2023
Culinary Storeroom Coordinator
Johnson & Wales University, Providence, RI
06.2020 - 08.2022
Master of Business Management - Nonprofit Management
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