Skylar Gardner
Bonners Ferry,ID
Summary
Detail-oriented Pharmacy Technician known for exceptional problem-solving and collaboration in fast-paced environments. Expertise in medication dispensing, effective communication, and workflow optimization, dedicated to improving patient outcomes and streamlining pharmacy operations.
Overview
13
13
years of professional experience
Work History
Pharmacy Technician
Providence Medical Group
Spokane, WA
01.2022 - Current
- Coordinate communication with patients, pharmacies, and insurance companies to streamline refill request workflows.
- Perform systematic workups to verify refill needs, incorporating checks of dispense histories and active medications documented in patient charts.
- Analyze refill requests to determine necessity for expedited handling based on patient needs.
- Analyze incoming faxes to determine proper departmental assignment for efficient workflow management.
- Resolve patient inquiries related to medications, refill requests, and prior authorizations through effective call management.
- Facilitate connections to specialized departments to enhance patient service.
- Coordinate outreach to pharmacies to effectively troubleshoot and resolve multiple patient issues.
- Facilitate communication among colleagues to address challenges and achieve timely solutions.
In-Patient Pharmacy Tech at Sacred Heart Hospital
Providence Medical Group Inc
Spokane, WA
05.2013 - 01.2022
- Coordinated logistics for medication delivery to dispensing machines, supporting efficient hospital operations.
- Executed systematic checks of medication inventory in the hospital, central pharmacy and pharmacy warehouse to maintain compliance and availability.
- Coordinated urgent medication deliveries, adhering to a maximum time frame of five minutes to support healthcare operations.
- Achieved timely medication delivery through effective collaboration with healthcare professionals and enhanced medication retrieval processes by coordinating with nursing and medical teams. Also, improved patient outcomes by supporting pulmonologists in medication management initiatives.
- Applied sterile techniques in the compounding of mixed IV medications within laminar flow hoods to maintain high standards of quality control.
- Conducted regular cleaning and sterilization procedures for IV hoods and all surfaces in IV room to ensure compliance with health standards.
- Collaborated with a fellow technician to ensure accurate medication administration for a 650-bed hospital during overnight shifts.
Education
Pharmacy Technician
Arizona College of Allied Health
Phoenix, ArizonaSkills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Pharmaceutical calculations
Timeline
Pharmacy Technician
Providence Medical Group
01.2022 - Current
In-Patient Pharmacy Tech at Sacred Heart Hospital
Providence Medical Group Inc
05.2013 - 01.2022
Pharmacy Technician
Arizona College of Allied Health