Skylar Grubbs
Collinsville,OK
Summary
Proven to excel in high-pressure environments, I leveraged my strong work ethic and exceptional customer service skills at Olive Garden to enhance guest experiences and streamline operations. My expertise in hospitality service and team collaboration significantly improved service delivery, demonstrating my ability to meet and exceed employer expectations with dedication and efficiency.
Overview
4
4
years of professional experience
Work History
Server
Olive Garden
05.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Barista
Starbucks
02.2024 - 10.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
Masters - Nursing
Tulsa Community College
Tulsa, OKHigh School Diploma -
Owasso High School
Owasso, OK05.2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Team collaboration
- Allergy awareness
Timeline
Barista
Starbucks
02.2024 - 10.2024
Server
Olive Garden
05.2021 - Current
Masters - Nursing
Tulsa Community College
High School Diploma -
Owasso High School
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