Skylar johnston
Powhatan,VA
Summary
Seasoned BDC Agent with relevant experience in automotive retailing and dealership management. Strengths lie in customer relationship building, lead generation, follow ups, and closing sales. Have fostered improvement in client satisfaction rates and contributed to revenue growth through strategic business development strategies. Possess strong communication skills, driven nature, and team-oriented approach to work.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
BDC Agent
Pearson Hyundai
Midlothian, Virginia
07.2025 - Current
- Assisted customers with inquiries and scheduled service appointments.
- Managed incoming calls and directed them to appropriate departments.
- Provided accurate information about vehicle features and financing options.
- Collaborated with sales team to ensure smooth customer transitions.
Receptionist
Fadez and Bladez
Midlothian, VA
03.2025 - 08.2025
- Greeted visitors and directed them to appropriate personnel.
- Managed incoming calls and routed them to relevant departments.
- Scheduled appointments and maintained calendar for office staff.
- Maintained a clean and organized reception area for guests.
Salon Receptionist
Salon Vandee
Henrico, VA
09.2024 - 02.2025
- Processed payments and handled cash transactions accurately.
- Assisted stylists by notifying them of client arrivals efficiently.
- Coordinated with suppliers to ensure adequate stock of retail products.
- Scheduled appointments using salon software system.
Education
Powhatan Highschool
Powhatan, VA 09.2019 - 06.2023
Skills
- Customer service
- Appointment scheduling
- Data entry
- Call management
- Communication skills
- Attention to detail
- Adaptability to technology
Certification
- CPR Certification
- Food Safety Certification
Timeline
BDC Agent
Pearson Hyundai
07.2025 - Current
Receptionist
Fadez and Bladez
03.2025 - 08.2025
Salon Receptionist
Salon Vandee
09.2024 - 02.2025
Powhatan Highschool
09.2019 - 06.2023