Skylar Jones
Las Vegas,NV
Summary
Outgoing and friendly waitress with prior experience in alcohol sales. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having great attendance record and delivering exceptional customer service.
Overview
4
4
years of professional experience
Work History
Lead Server
Center Street Grill
Logan, UT
05.2024 - 02.2026
- Worked with POS system to place orders, manage bills, and handle refunds/discounts.
- Used slow periods to restock supplies, kept up regular cleaning, and proactively find areas that needed work on.
- Cultivated warm relationships with regular and new customers alike, setting a positive tone for the entire dining experience from beginning to end.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods. Able to suggest appropriate options for food allergy concerns.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Excelled in upstanding customer service, able to upsell and promote menu items. Provided consistently friendly service that brought customers back.
Product Operations Lead
Old Navy
Logan, UT
10.2023 - 05.2024
- Handled unique or complex customer interactions, focusing on customer satisfaction while following company policies.
- Support the store leadership team to collaborate effectively with employees and ensure work tasks are completed in a timely, efficient manner.
- Provided clear, direct communication of expectations and offered feedback to team members.
- Developed and implemented strategies to motivate and engage team members, resulting in increased team morale and productivity.
- Opened and closed the store including locking and unlocking the store, responsible for store keys.
- Counted multiple cash tills and store safe, verifying totals, understanding any discrepancies, and preparing bank deposits.
Retail Sales Associate
Utah DABS
Logan, UT
06.2022 - 10.2023
- Greeted each customer with a smile and offered assistance in questions or finding requested items, boosting customer satisfaction.
- Maintained knowledge of sales and promotions, return policies, and security practices.
- Opened and closed cash registers by counting money, separating charge slips, and balancing drawers.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Ensured all transactions complied with Utah state alcohol regulations and age verification policies.
Education
High School Diploma -
Cache High School
Logan05.2019
Skills
- Customer Service
- Teamwork
- Management
- Cash Handling
- Proactive
- Communicating
- Prioritization
- Sales and Promoting
Timeline
Lead Server
Center Street Grill
05.2024 - 02.2026
Product Operations Lead
Old Navy
10.2023 - 05.2024
Retail Sales Associate
Utah DABS
06.2022 - 10.2023
High School Diploma -
Cache High School