Skylar Laidman
Summary
Throughout my working experience I've strived to complete the best work, so that I can to make my customers happy, and improve the day and to make memorable experiences. By approaching every new customer with a smile, and friendly demeanor, I hope that they'll feel comfortable enough to trust me to help them have a wonderful experience. No mater the position I hold whether its helping them pick the correct wine to pair with a dish, or helping them celebrate a special occasion; maybe just to unwind after a bad week. Its my goal to make wonderful experiences for them no matter the day.
Overview
2
2
years of professional experience
Work History
Bartender/Server
Coyote Mexican Restaurant
01.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Lead Lifeguard/Lead Swim Instructor
Chagrin Valley Athletics Club
04.2021 - 12.2022
- Taught daily swim instruction to students varying in ages and skill levels.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Took notes strengths and weaknesses of each child in class to track progress.
- Implemented proper safety protocols and emergency response plans.
- Prepared equipment before each class class and stored items promptly after classes.
- Mentored and trained new swim instructors on best practices.
- Established clear benchmarks for performance and monitored individual and team progress.
- Researched latest industry trends and developments to keep abreast of best practices.
Education
High School Diploma -
Kenston High School
Chagrin Falls, OH05.2020
Skills
- Food and Beverage Pairings
- Order Accuracy
- Suggestive Selling
- Food Sales and Promotion
- High-Volume Dining
- Menu Memorization
- Adaptable and Flexibility
- Creative Thinking
- Customer Relationships
- Continuous Improvement
Timeline
Bartender/Server
Coyote Mexican Restaurant
01.2023 - Current
Lead Lifeguard/Lead Swim Instructor
Chagrin Valley Athletics Club
04.2021 - 12.2022
High School Diploma -
Kenston High School
Similar Profiles
Cecilia VivancoCecilia Vivanco
Waitress/Bartender at Santo Coyote Mexican KitchenWaitress/Bartender at Santo Coyote Mexican Kitchen
Lucas MaloneLucas Malone
Bartender at Coyote Blue RestaurantBartender at Coyote Blue Restaurant
Aryanna StaffordAryanna Stafford
Server Assistant Manager at San Jose Mexican RestaurantServer Assistant Manager at San Jose Mexican Restaurant