Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Skylar Parker

Southfield,MI

Summary

Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling.

Overview

8
8
years of professional experience

Work History

Key Holder Manager

Bath & Body Works
07.2020 - Current
  • Enhanced store sales by effectively managing staff and implementing targeted promotional campaigns.
  • Streamlined inventory management for optimal product availability, leading to increased customer satisfaction.
  • Boosted overall team performance with regular coaching sessions, addressing individual strengths and areas for improvement.
  • Collaborated with regional managers to develop localized marketing strategies that drove foot traffic and revenue growth.
  • Implemented loss prevention measures to minimize shrinkage and protect company assets.
  • Mentored junior employees by sharing knowledge about best practices in retail management.
  • Accepted and processed customer returns.
  • Opened inventory boxes and restocked shelves.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Managed over 90 associates during our peak season, and up to 25 a day on peak days.

Retail Sales Associate

JCPenney
06.2018 - 09.2018
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • I stepped into my cashier lead role about two months into my initial employment.
  • Worked a lot in replenishment and recovery, keeping fixtures and tables folded nicely and organized.

Charity Worker

Project Womanhood
01.2016 - 06.2018
  • Increased donor engagement by organizing and executing successful fundraising events.
  • Developed community partnerships for collaborative projects, enhancing charity's reach and impact.
  • Managed volunteer recruitment and training programs to build a strong and dedicated workforce.
  • Streamlined operational processes, resulting in more efficient use of resources and funds.
  • Established strategic partnerships with other organizations, leveraging resources for greater impact on shared goals.
  • Worked with 25 other girls,

Education

Bachelor of Arts - Clinical Psychology

Oakland University
Rochester, MI
12.2024

Associate of Arts - Creative Writing

Oakland University
Rochester, MI
12.2024

Skills

  • Store operations
  • Team management
  • Product knowledge
  • Task delegation
  • Goal setting
  • Marketing strategies
  • Loss prevention
  • Time management
  • Customer service
  • Product Sales
  • Team Member Development
  • Sales Leadership

Accomplishments

  • Supervised team of 90 staff members.
  • Documented and resolved customer theft which led to decreased BOPIS theft in our companies district.

Affiliations

  • Generations of Promise
  • Women of Tomorrow

Timeline

Key Holder Manager

Bath & Body Works
07.2020 - Current

Retail Sales Associate

JCPenney
06.2018 - 09.2018

Charity Worker

Project Womanhood
01.2016 - 06.2018

Bachelor of Arts - Clinical Psychology

Oakland University

Associate of Arts - Creative Writing

Oakland University

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Skylar Parker