Organized and dependable candidate successful at managing multiple priorities. Willing to take on added responsibilities to meet company goals while using independent decision-making skills and sound judgement to positively impact company success.
Overview
3
3
years of professional experience
Work History
Sr. Operations Administrator
FedEx Ground
07.2022 - Current
Ensure quality of packages entering and departing the facility.
Repair blemished packages when necessary.
Perform exceptional customer service skills while communicating with customers or shippers via phone, email or postcard.
Consistent usage of research tools (i.e: Geographical Information Systems, Address Search Tools, FedEx Tracking) as well as Microsoft Office applications.
Trained and guided team members to maintain high productivity and performance metrics.
Package Handler
FedEx Ground
01.2021 - 07.2022
Followed safety regulations to maintain safe work environment.
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Reduced damage rates for packages through careful handling and adherence to safety protocols.