Medical Assistant Extern seeking a clinical opportunity to provide a teaching environment that will promote growth and development as a healthcare professional.
Overview
4
4
years of professional experience
1
1
Certification
Work History
BDC Agent
Aztec Chevrolet
09.2022 - Current
Researched and stayed current in consumer and industry trends.
Developed sales pipeline and business opportunities through networking, cold calling and referrals.
Handled inbound leads via phone and internet and directed to appropriate contact.
Communicated industry news and trends to management and dealership employees.
Worked with sales department to develop sales strategies and techniques.
Developed strong business relationships to provide service and value beyond customer expectations.
Used sales and order management systems and technologies to facilitate exceptional customer service.
Utilized consultative selling skills to identify key trends.
Overcame objections using friendly, persuasive strategies.
Set up appointments with interested customers according to schedule availability.
Utilized sales techniques to build customer interest and close sales.
CSR Service
Blake Fulenwider
01.2019 - 03.2022
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Responded to customer requests for products, services, and company information.
Education
Medical Assistant Certificate Program - Medical Assisting
The College of Health Care Professions
Austin, TX
08.2023
High School Diploma -
AC Jones High School
Beeville, TX
06.2016
Skills
Business Development and Planning
Call Control
Making Appointments
Proficiency in CRM
Effective Scheduling
Positive Reinforcement
Office Equipment
Telecommunications
Certification
NRCMA (test date pending)
AHA/BLS
Proven ability to read and perform vital signs
Knowledgeable of insurance coding and administrative procedures
Can administer basic urinalysis, urine dipstick, blood typing, strep test, and blood sugar
Proficient with EKG electrode placement (within 90% accuracy)
Understand basic dosage calculations
Ability to recognize cardiac rhythms
Skilled at accurate documenting patient history
Timeline
BDC Agent
Aztec Chevrolet
09.2022 - Current
CSR Service
Blake Fulenwider
01.2019 - 03.2022
Medical Assistant Certificate Program - Medical Assisting