Skylee Lang
Waterford, Ohio,OH
Summary
Motivated and bubbly worker. Experienced in the restaurant industry. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment. Possesses excellent communication, interpersonal, and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Server
Southern Craft
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Delivery Driver
Amy's Flower Shoppe
02.2021 - 08.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Lifeguard
Marietta Aquatic Center
05.2019 - 08.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Entered water immediately to pull struggling swimmers to safety.
- Taught swim lessons and lifeguard lessons.
Education
Bachelor of Science - Health Sciences
Marietta College
Marietta, OH12.2024
Skills
- Sales Expertise
- Food Preparation and Safety
- Guest Inquiries
- Wine and Liquor Service
- Cash Handling
- Patron Experiences
- Menu Memorization
- Table Preparation
- Waiting Tables
- People Skills
- Public Safety
- CPR Certified
- Reading Comprehension
- Physical Fitness
- Swimming Lessons
- Problem Resolution
- Responsible Driver
- Customer Service
Timeline
Server
Southern Craft
05.2023 - Current
Delivery Driver
Amy's Flower Shoppe
02.2021 - 08.2021
Lifeguard
Marietta Aquatic Center
05.2019 - 08.2019
Bachelor of Science - Health Sciences
Marietta College
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