Skyler Deal
Hickory,NC
Summary
Experienced professional with 4 years of office operations and 10 customer service experience. Skilled in communication, process improvement, relationship building, and social media marketing. Certified in Microsoft systems. Seeking opportunities in Charlotte, NC or surrounding areas to utilize diverse skills and passion for excellence in contributing to a growing organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Property Manager
Kinley Residential, Inc.
2024.09 - 2025.07
- With Kinley Residential, I managed two properties. One in Caldwell county and one in Forsyth county. I am responsible in presenting a positive customer service experience with each prospect and current tenant. I also handled all of the application process, payment process, and move in process. The property located in Caldwell County was a lease up, when 70% of the tenants had moved due to the property selling. In addition to the leasing side, I handled all maintenance management for both properties as well. Including the renovation that took place with both properties.
Business/ Marketing Manager
High Country Concrete Services
2023.04 - 2024.09
- Handled client and vendor interactions while managing financial transactions and digital marketing initiatives.
Assistant Property Manager
Elmington-NC, Raleigh
2021.11 - 2022.05
- I was responsible of two properties.
- On a daily, I communicated with upper management, maintenance, current residents, and prospects. I handled processing all rent payments. In addition to billing and processing all payments made to vendors.
- I communicated with multiple housing authorities and voucher systems to assist prospects and residents in recieving rental assistance when needed. Along with scheduling inspections for units. This position ended due to deciding to move back to Hickory NC.
Assistant Property Manager
American Residential-NC, Cary
2021.05 - 2021.11
- This was a short term position due to the property being sold.
- I was responsible for showing vacant units and presenting excellent customer to get them occupied. I was able to get the occupancy from 88% to 100% plus 100% for 3 months forward past October 2021.
Office Manager
Taiji Group USA-NC, Hickory
2020.05 - 2021.05
- I was responsible for communicating with all upper management and factory staff to ensure all product was being transported with proper labeling and on the appropriate truck. In addition to scheduling trucks, answering phones and emails, office housekeeping, data entry, and expense reports. This position ended due to me moving to Raleigh NC.
Teacher
Hickory Montessori School-NC, Hickory
2019.06 - 2020.04
- I was responsible of providing a safe learning space for the infant classroom. I provided appropriate learning activities for each child depending in their age and communicated with the parents daily. I was laid off when Covid started.
Group Leader
Quest-NC, Newton
2017.01 - 2018.01
- With Quest, I was responsible in creating structured activities for children in the before and after school program in an elementary school. This position ended when I was about to have my first baby.
Office Assistant
Sunbelt Industrial-AL, Birmingham
2015.06 - 2016.12
- I was in charge of creating and maintaining the spreadsheets in Excel that recorded the status of scaffolds inside of Duke Energy Power Plants. I also was responsible for keeping record of all material in the yard amd being transported to other job sites. In addition to assisting with payroll through excel and assisting in the recruiting/hiring process.
Education
HS Diploma - undefined
Fred T Foard
Newton, NC07.2015
Skills
- Office Management
- Microsoft Office
- Organizational skills
- Project management
- Accounts Receivable
- Social media management
- Computer skills
- Microsoft Word
- Administrative Experience
- Sales
- Customer service
- OneSite
- Fair Housing regulations
- Property Leasing
- Marketing
- Payroll
- Communication skills
- Bookkeeping
- Property Management
- Microsoft powerpoint
- Phone Etiquette
- Typing
Certification
Driver's License
Timeline
Property Manager
Kinley Residential, Inc.
2024.09 - 2025.07
Business/ Marketing Manager
High Country Concrete Services
2023.04 - 2024.09
Assistant Property Manager
Elmington-NC, Raleigh
2021.11 - 2022.05
Assistant Property Manager
American Residential-NC, Cary
2021.05 - 2021.11
Office Manager
Taiji Group USA-NC, Hickory
2020.05 - 2021.05
Teacher
Hickory Montessori School-NC, Hickory
2019.06 - 2020.04
Group Leader
Quest-NC, Newton
2017.01 - 2018.01
Office Assistant
Sunbelt Industrial-AL, Birmingham
2015.06 - 2016.12
HS Diploma - undefined
Fred T Foard